Dahlene Carew

• Educated patients and caregivers on healthcare protocols and processes.
• Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
• Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
• Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
• Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
• Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
• Promoted continuity of care by coordinating with healthcare providers, social workers, and family members in the development of discharge plans.
• Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues.
• Educated patients on disease management techniques, empowering them to take control of their health and reduce complications.
• Optimized resource utilization by identifying opportunities for cost containment without compromising care quality.
• Ensured regulatory compliance by staying current on industry best practices and maintaining meticulous documentation records.
• Enhanced interdisciplinary team communication, ensuring timely and accurate updates on patient progress.
• Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
• Facilitated smooth transitions between healthcare settings by effectively communicating pertinent information to receiving facilities or home health agencies.
• Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
• Collaborated with multidisciplinary teams to devise evidence-based treatment plans that improved patient satisfaction scores.
• Initiated cross-discipline collaboration efforts that led to improved patient outcomes across various departments in the facility.
• Observed, monitored, and reported changes in patient condition to supervising RN or physician in accordance with policies and procedures of medical facility.
• Reduced hospital readmissions through vigilant monitoring and prompt intervention for at-risk patients.
• Conducted thorough assessments to identify gaps in care and develop targeted interventions for improvement.
• Streamlined documentation processes, saving time for both staff and patients while maintaining accuracy.
• Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
• Mentored new hires, sharing knowledge and expertise to foster a supportive learning environment promoting professional growth within the nursing team.
• Advocated for patient needs, addressing concerns with healthcare providers and insurance companies to ensure optimal care was received.
• Managed caseloads efficiently, prioritizing high-risk cases while ensuring all patients received appropriate attention and support.
• Developed strong relationships with patients, families, and healthcare providers, fostering trust and open communication resulting in improved satisfaction scores.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Evaluated patient histories, complaints, and current symptoms.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Educated family members and caregivers on patient care instructions.
• Managed patients recovering from medical or surgical procedures.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Monitored patient reactions after administering medications and IV therapies.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Recorded details regarding therapies to keep patient charts updated.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

Emergency Room

Manage the care of critically ill patients in a 58 bed level 1 trauma center

Utilize critical thinking and assessment skills to assist physicians in diagnosis and treatment of complex patients

Orient new employees to the unit and policies and procedures

Trained in the Emergency Department and ED observation department

Intermediate Float Pool

Taking assignments in various locations such as Oncology, Cardiology, Medicine, Surgery and Thoracics

Maintaining IV's, Foley Catheters and tracheostomies

Prioritize and delegate tasks to co-workers when in need

Administer blood per hospital protocol, monitoring patient condition

IV Therapy Team

Working with a team of nurses maintaing IV's using aseptic technique

PICC and PAC dressing changes, line care and needle change

Medical Step Down Unit

Manage multilevel care to chronically ill patients

Worked together in code situations 

Help introduce and support the Rapid Response Team