Daisy Vega
Lawrence
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Administrator Assistant
City Of Lawrence
03.1985 - 06.2023
- Performed routine clerical tasks by scanning, filing and copying documents.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Arranged conference rooms and facilities to prepare for meetings.
- Composed, edited and prepared correspondence and other department documents.
- Performed routine analysis and calculations to process data for internal reports.
- Calculated hours and submitted payroll to achieve timely distribution of funds for 25-person team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed strategies to streamline and improve office procedures.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Associate of Science - Medical And Education
American College of Puerto Rico
Bayamon, Puerto Rico08.1983
Skills
- Coordination
- Data Evaluation
- Employee Communications
- Office Management
- Middle School Education
- Documentation
- Interoffice Correspondence
- Document Retrieval
- Records Preparation
- Mail and Messenger Services
- Customer Relations
- Microsoft Applications
- Staff Motivation
- Customer Service
- AS/400
- Database Administration
- Medical Terminology
- Appointment Booking
- Multi-Line Telephone Systems
- Item Evaluation
- Sorting and Labeling
- Mail Management
- Mixing Skills
- Lotus Notes
- Office Supplies and Inventory
- Administrative Support
- Company Directory
- Excel Spreadsheets
- Records Management
- Spreadsheets
- Phone Call Answering
- Maintaining Employee Records
- Administrative and Clerical Support
- Microsoft Office
- PC Proficiency
Certification
- CAP - Certified Administrative Professional
Timeline
Administrator Assistant
City Of Lawrence
03.1985 - 06.2023
Associate of Science - Medical And Education
American College of Puerto Rico
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