Dynamic sales consultant with a proven track record at Empire Hyundai of Jamaica, excelling in customer relationship building and sales negotiation. Adept at utilizing CRM systems to enhance customer retention strategies, consistently surpassing sales goals. Recognized for attention to detail and delivering exceptional customer service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Empire Hyundai of Jamaica
09.2024 - 10.2025
Consistently meet or exceed individual and team sales goals
Build and maintain strong customer relationships to drive repeat business and referrals
Engaged with customers to identify needs and recommended tailored products or services
Present and explain product features, pricing, and benefits in a clear, persuasive manner
Handle objections professionally and negotiate terms to close sales
Followed up with prospects and existing clients to confirm satisfaction and enhance retention
Provide exceptional customer service before, during, and after the sale
Maintained up-to-date knowledge of products, promotions, and market trends to better assist customers
Bartender
American Workforce Group, Inc.
05.2023 - 10.2025
Served beer, wine, and mixed drinks efficiently in high-volume event settings
Delivered friendly, professional service to guests, ensuring satisfaction
Maintained cleanliness and organization of bar area to enhance guest experience
Verified guest age and followed responsible alcohol service guidelines
Restocked bar supplies including glassware, mixers, and garnishes
Assisted with bar setup and breakdown for private events, weddings, and corporate functions
Sales Consultant
Hendrick Automotive Group
04.2023 - 08.2024
Exceeded monthly sales goals by leveraging consultative selling and building strong customer relationships
Facilitated full sales process, including test drives, pricing discussions, financing options, and vehicle delivery, ensuring customer satisfaction
Delivered personalized vehicle recommendations by assessing customer needs, budgets, and lifestyle preferences
Built long-term customer relationships resulting in repeat business and referrals
Collaborated with finance and service departments to ensure a seamless customer experience
Negotiated pricing and trade-in values to achieve profitability while prioritizing customer satisfaction
Conducted professional vehicle walk-arounds highlighting key features and benefits
Lead Harvest Technician
Green Thumb Industries-Holyoke, MA
01.2021 - 12.2023
Performed harvesting, trimming, drying, and curing processes in compliance with quality and safety standards
Conducted daily plant care, including watering, feeding, pruning, and transplanting, ensuring optimal growth cycles
Monitored plant health, growth stages, and environmental conditions to identify and resolve issues promptly
Operated and maintained cultivation equipment, irrigation systems, and climate controls to support efficient production processes
Followed standard operating procedures (SOPs) to ensure consistency, cleanliness, and regulatory compliance
Collaborated with team members to achieve production goals and meet timelines in fast-paced environment
Adhered to workplace safety guidelines and quality control standards at all times
Automotive Service Technician
Lia Hyundai-Hartford, CT
04.2019 - 01.2021
Assessed vehicle performance using diagnostic tools, ensuring adherence to safety standards for all serviced vehicles.
Diagnosed vehicle issues through routine inspections, recommending necessary repairs to ensure optimal vehicle performance.
Streamlined repair processes in collaboration with mechanics, improving service department efficiency.