Dakota Haggerty
Agawam
Summary
Results-driven individual with experience in managing business operations and inventory. Skilled in time management, team collaboration, and establishing long-term customer relationships to enhance service quality and drive sales growth.
Overview
3
3
years of professional experience
Work History
Owner/Operator
You've Got It Maid Cleaning Company
Agawam
07.2024 - Current
- Managed inventory of cleaning supplies and equipment to ensure operational readiness.
- Negotiated contracts with clients for products or services rendered by the company.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Fostered long-term customer relationships through exceptional service, engagement, and effective issue resolution.
Bartender
The Backroom Bar and Grill
Agawam
01.2024 - 05.2024
- Ensured cleanliness of bar area and equipment to create inviting atmosphere for customers.
- Coordinated with kitchen staff for seamless food and drink service, enhancing customer experience.
- Handled cash transactions and processed payments accurately.
- Executed opening and closing duties, including restocking supplies to maintain operational efficiency.
- Greeted customers and provided excellent customer service.
Real Estate Agent
Gallagher Real Estate
East Longmeadow
06.2023 - 04.2024
- Assisted clients in buying and selling residential properties.
- Conducted property showings and open houses for potential buyers.
- Collaborated with mortgage lenders to arrange financing options for clients.
- Built strong relationships with clients through excellent communication skills.
Bartender
Nathan Bill's Restaurant
Springfield
07.2023 - 11.2023
- Served wine, beer, and cocktails to patrons, enhancing their overall experience.
- Recommended drinks to customers based on preferences, increasing customer satisfaction.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Fostered friendly conversations with customers, cultivating a welcoming and enjoyable bar atmosphere.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Effectively multitasked within fast-paced environment.
Education
Some College (No Degree) - Business Administration
Springfield Technical Community College
Springfield, MA04-2026
Skills
- Conflict resolution
- Communication skills
- Customer service expertise
- Highly reliable
- Cleanliness and hygiene
- Hospitality and accommodation
- Inventory management
- Cash handling
- Time management
- Team collaboration
Timeline
Owner/Operator
You've Got It Maid Cleaning Company
07.2024 - Current
Bartender
The Backroom Bar and Grill
01.2024 - 05.2024
Bartender
Nathan Bill's Restaurant
07.2023 - 11.2023
Real Estate Agent
Gallagher Real Estate
06.2023 - 04.2024
Some College (No Degree) - Business Administration
Springfield Technical Community College