Dalila Ortiz Gomez
Allston,ME
Summary
Dynamic and dedicated cashier with a proven track record at a retail store, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and contributing to sales growth through effective communication and product knowledge. Committed to maintaining a clean environment and demonstrating reliability in all tasks.
Overview
2
2
years of professional experience
Work History
Cashier
Dunkin' Donuts
02.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained accurate cash drawer and balanced daily sales reports.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High School Diploma -
Waltham High School
Waltham05.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
- Money handling
- Reliability and punctuality
- Written and verbal communication
Languages
English
Limited Working
Spanish
Full Professional
Timeline
Cashier
Dunkin' Donuts
02.2023 - Current
High School Diploma -
Waltham High School
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