DaMary Parker
Brockton
Summary
Skilled professional with a strong background in conflict resolution and observation techniques. I have very strong attention to detail along with amazing communication skills.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Suffolk County Sheriff's Department
Boston, MA
12.2023 - Current
- Monitored inmate behavior to ensure safety and security within facility.
- Conducted regular inspections of assigned areas to maintain compliance with regulations.
- Responded swiftly to incidents, utilizing de-escalation techniques to manage conflicts.
- Assisted in implementing rehabilitation programs to support inmate reintegration efforts.
TSA Agent
Homeland Security TSA
Boston, MA
10.2022 - 09.2023
- Conducted security screenings of passengers and baggage to ensure compliance with safety regulations.
- Collaborated with team members to maintain operational efficiency during peak travel times.
- Utilized advanced screening technology to identify prohibited items and mitigate potential threats.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly and professionally.
Nursing Coordinator
Boston Medical Center, Boston
Boston, MA
08.2022 - 10.2022
- Coordinated patient care activities to enhance service delivery and improve patient satisfaction.
- Managed scheduling and staffing for nursing teams, ensuring optimal coverage and efficiency.
- Developed and implemented training programs for new nursing staff, improving onboarding processes.
- Streamlined communication between departments to facilitate timely patient care decisions.
Real Estate Assistant
Home America Realty
Boston, MA
06.2021 - 08.2022
- Coordinated property listings and facilitated showings to enhance client engagement.
- Managed transaction documents and maintained compliance with real estate regulations.
- Assisted agents in preparing marketing materials, improving property visibility.
- Streamlined communication between clients and team members for efficient workflow.
Cashier
Stop and Shop Supermarket
Boston, MA
05.2019 - 06.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Trained new cashiers on operational procedures and customer service best practices.
Barista
Coffee Break Cafe
Boston, MA
11.2018 - 05.2019
- Trained new staff on beverage preparation and customer service standards.
- Managed inventory levels to ensure adequate stock of coffee beans and supplies.
- Developed efficient workflows for order processing during peak hours.
- Enhanced customer satisfaction by providing personalized drink recommendations.
Education
High School Diploma -
Randolph High School
Randolph, MASkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Observation
- Stress tolerance
- Relationship building and management
- Observation techniques
Timeline
Correctional Officer
Suffolk County Sheriff's Department
12.2023 - Current
TSA Agent
Homeland Security TSA
10.2022 - 09.2023
Nursing Coordinator
Boston Medical Center, Boston
08.2022 - 10.2022
Real Estate Assistant
Home America Realty
06.2021 - 08.2022
Cashier
Stop and Shop Supermarket
05.2019 - 06.2021
Barista
Coffee Break Cafe
11.2018 - 05.2019
High School Diploma -
Randolph High School