Professional operations manager skilled in optimizing district-level performance and efficiency. Proven track record of strategic planning, resource management, and driving productivity. Strong focus on team collaboration and adapting to evolving operational needs. Known for reliability, leadership, and results-oriented approach. Adept in process improvement, budget management, and stakeholder communication.
Overview
29
29
years of professional experience
Work History
District Operations Manager
Dent Wizard International Corporation
Bridgeton, MO
08.2006 - 10.2024
Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
Improved district operations efficiency by streamlining processes and implementing best practices.
Enhanced employee productivity by providing training, guidance, and performance evaluations.
Identified business development opportunities resulting in revenue growth for the district.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
Developed strategic plans for the district to achieve short-term and long-term goals.
Automotive Sales Manager
Walter Earl Chevy, Miskinis BPG, Clay Chevy
Bridgewater, Newton MA
01.1996 - 03.2006
Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Provided trade-in evaluations, ensuring accurate appraisals that benefited both customers and the dealership''s bottom line.
Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
Built relationships with customers and community to establish long-term business growth.
Fostered a positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities for staff members.
Maintained high standards of professionalism by enforcing ethical business practices among all staff members involved in sales transactions.
Education
High School Diploma -
Middleboro High School
Middleboro, MA
05-1994
Skills
Talent Development
Operational Efficiency
Team Engagement Initiatives
Performance evaluations
Compliance management
Sales support
Budgeting
Fleet management
P&L Oversight
Adaptability and flexibility
Accomplishments
Led a team of 10 OM's and OC's, managing over 120 mobile & fixed site technicians generating over $18M in annual revenue.
Achieved consistent top 10 in company performance rankings by driving positive YOY production while maintaining high customer & employee retention.
2018 Northeast Employee of Year
Proudest moment of my automotive career
5, 10, 15 Year Service Excellence Award
Recognition of tenure and success over 15 year period
Senior District Facilities Manager – Operations & Environmental Health & Safety at Federal Reserve BankSenior District Facilities Manager – Operations & Environmental Health & Safety at Federal Reserve Bank