Dana Gallagher
Hyde Park
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Pharmacy Technician
Walgreens
Needham
04.2026 - Current
- Assist pharmacists with prescription processing and medication preparation
- Provide customer service and assist with prescription pick-up
- Enter and manage patient information accurately
- Process insurance claims and resolve billing issues
- Ensure compliance with pharmacy laws and safety procedures
- Processed prescription orders accurately and efficiently for customers.
- Assisted pharmacists in dispensing medications and managing inventory.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Restocked shelves with new supplies of medications as needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Valet Attendant / Cashier
VPNE Parking Solutions
Boston
12.2024 - 03.2026
- Delivered professional valet services in a high-traffic hospital environment
- Safely parked and retrieved vehicles efficiently
- Managed cash and card transactions accurately
- Provided excellent customer service to patients and visitors
- Communicated effectively with team members to coordinate vehicle retrievals.
- Implemented parking protocols to maximize space utilization and accessibility.
- Addressed guest inquiries promptly and professionally at all times.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Organized and coordinated the flow of traffic in and out of the parking lot.
Daycare Teacher
KinderCare Learning Centers
Boston
02.2024 - 08.2024
- Supervised and engaged children in structured activities and play
- Supported emotional, social, and behavioral development
- Maintained a safe and nurturing environment
- Developed engaging lesson plans to promote child development and learning.
- Implemented classroom management strategies to maintain a productive learning environment.
- Taught children foundational skills in colors, shapes and letters.
- Fostered positive relationships with children and families through effective communication.
- Assisted with toilet training and diaper changing when necessary.
- Organized and led activities to promote physical, mental and social development.
- Read aloud and played alphabet games to encourage early literacy.
Barista / Cashier
Marylou’s Coffee
Westwood
08.2023 - 03.2024
- Prepared beverages in a fast-paced environment
- Delivered friendly and efficient customer service
- Handled transactions and maintained cleanliness
- Prepared a variety of coffee beverages following standardized recipes.
- Operated espresso machines and brewing equipment efficiently during peak hours.
- Assisted in training new staff on coffee preparation techniques and customer service.
- Restocked inventory and supplies to ensure seamless operations throughout shifts.
- Engaged with customers to create a welcoming atmosphere within the café.
- Collaborated with team members to enhance workflow and improve service speed.
Dog Daycare Attendant
Pooch Hotel
Newton
01.2022 - 07.2022
- Cared for dogs including feeding, walking, and supervision
- Maintained clean and safe environments
- Monitored behavior and reported concerns
- Supervised playgroups to ensure safe and engaging interactions among dogs.
- Monitored behavior and health of dogs during daycare activities.
- Maintained cleanliness of indoor and outdoor play areas for optimal hygiene.
- Communicated with pet owners about their dog's behavior and daily activities.
- Collaborated with team members to create a welcoming environment for pets and owners.
- Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
- Responded quickly to emergency situations involving injured or ill animals.
Education
Associate Of Arts in Psychology - Forensic Psychology
MassBay Community College
Wellesley, MA 01.2026 - 04.2026
High School Diploma -
Mary Lyon Pilot High School
Brighton, MA 04.2018 - 06.2022
Skills
- Prescription processing
- Medication preparation
- Insurance claims
- Inventory management
- Customer service
- Data entry accuracy
- Compliance adherence
- Effective communication
- Team collaboration
- Time management
- FDA and HIPAA compliance
- Record preparation
- Child supervision
- Cash handling procedures
- Traffic coordination
- Conflict resolution
- Safety compliance
- Billing issue resolution
- Medicare and medicaid process
- Insurance claims processing
- Drug inventory control
Timeline
Pharmacy Technician
Walgreens
04.2026 - Current
Associate Of Arts in Psychology - Forensic Psychology
MassBay Community College
01.2026 - 04.2026
Valet Attendant / Cashier
VPNE Parking Solutions
12.2024 - 03.2026
Daycare Teacher
KinderCare Learning Centers
02.2024 - 08.2024
Barista / Cashier
Marylou’s Coffee
08.2023 - 03.2024
Dog Daycare Attendant
Pooch Hotel
01.2022 - 07.2022
High School Diploma -
Mary Lyon Pilot High School
04.2018 - 06.2022