DANA LIGHTBODY
Ipswich
Summary
Self-motivated professional with extensive background in customer service and a strong commitment to teamwork and excellence. Developed artistic skills in interior decorating, showcasing creativity while customizing spaces for personal projects. Engaged in community support through fundraising for nonprofit organizations and volunteer work, demonstrating dedication to animal welfare.
Overview
9
9
years of professional experience
Work History
HOUSEKEEPER
DANAS CLEANING SERVICE
01.2023 - 01.2025
- Secured contracts with homeowners for cleaning services. to clean houses from the owners. Cleaned homes thoroughly, accommodating special requests from owners. Prepared homes for returning snowbirds, ensuring readiness for occupancy. Duties here included the following: kitchens, bedrooms, bathrooms and often garages when requested. I assisted with cleaning services for homeowners. I have retired and am looking for something simpler.
- Maintained high standards of cleanliness in kitchens, bathrooms, and living areas.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Secured contracts with homeowners for cleaning services. to clean houses from the owners. Cleaned homes thoroughly, accommodating special requests from owners. Prepared homes for returning snowbirds, ensuring readiness for occupancy. Duties here included the following, kitchens, bedrooms, bathrooms and often garages when requested. I assisted with cleaning services for homeowners. I have retired and am looking for something simpler.
HOUSEKEEPING INSPECTOR
WORLD EQUESTRIAN CENTER
02.2022 - 12.2022
- Inspected guest rooms for cleanliness and adherence to standards.
- Conducted regular quality checks to ensure consistent service excellence.
- Trained housekeeping staff on proper cleaning techniques and safety protocols.
- Supervised housekeeping operations, ensuring compliance with company policies and guest expectations. Inspected all work completed by housekeepers to ensure compliance with policy and guest expectations. Managed a crew and maintained a section of the hotel while training employees. I always ensured that the rooms were exactly where they needed to be upon guest arrival.
House Inspector for Housekeeping
Oyster Point and Bay Resort
06.2016 - 01.2022
- Advanced from housekeeper to house inspector of housekeeping within a short period. I would check everything to ensure that things were up to company standards. Trained and supervised housekeeping staff to maintain company standards and enhance guest satisfaction. Handled laundry tasks during staff shortages. I would also do all the ordering and inventory for the housekeeping department on a weekly basis. I was also responsible for the hiring and termination of employees that worked within this department.
- Performed detailed inspections of properties to ensure compliance with regulations. of residential and commercial properties for compliance.
- Recorded inspection findings to maintain accurate property evaluation records. and prepared detailed reports for property evaluations.
- Collaborated with property owners to discuss inspection results and recommendations.
Education
20+ YEARS -
HOME SCHOOLED
Skills
- Attention to Detail
- Commitment to Quality
- Customer Satisfaction
- Empathetic Service
- Customer service
- Training New Staff
- Team Collaboration
- Inventory Assessment
- Organization Skills
- Quick learner
- Flexible
- On the job training
- Goes above and beyond
Timeline
HOUSEKEEPER
DANAS CLEANING SERVICE
01.2023 - 01.2025
HOUSEKEEPING INSPECTOR
WORLD EQUESTRIAN CENTER
02.2022 - 12.2022
House Inspector for Housekeeping
Oyster Point and Bay Resort
06.2016 - 01.2022
20+ YEARS -
HOME SCHOOLED