Dani Connolly

· Serve on the governing Board overseeing public housing operations, budgets, policies, and capital improvement planning

· Review and vote on contracts, financial matters, administrative recommendations, and resident service initiatives

· Participate in public meetings while advocating for transparency, accountability, and resident quality of life

· Provide high-volume bar and table service in a fast-paced restaurant environment

· Maintain strong guest service while managing multitasking, cash handling, and team coordination during peak hours

· Build positive guest relationships through professionalism, communication, and hospitality-focused service

· Serve on the leadership Board of a statewide tenant-led nonprofit organization focused on public housing advocacy, tenant rights, and community organizing across Massachusetts

· Oversee financial reporting, budgeting, and transparency efforts while working collaboratively with the Board on organizational decision-making and operations

· Founded and lead the organization's Fundraising Committee, directing fundraising initiatives, donor outreach, sponsorship efforts, and community-based fundraising campaigns

· Lead a tenant-led nonprofit organization representing public housing residents through advocacy, community organizing, fundraising, and resident engagement activities

· Coordinate meetings, community events, outreach efforts, and resource connections while assisting residents navigating housing instability, disability-related barriers, and communication challenges

· Collaborate with local agencies, service providers, and community leaders to strengthen resident support systems, promote transparency, and improve quality of life within public housing communities

· Provided outstanding table and bar service at high-volume establishments including Polcari’s, Sam Walker’s Tavern, UNO’s, and Sally’s Apizza.

· Trained new hires in hospitality standards, customer service, and safety compliance.

· Used multiple POS and restaurant management systems to process orders, manage tabs, and ensure smooth kitchen-bar coordination.

· Maintained excellent guest relations and handled high-pressure rushes with professionalism and efficiency.

· Oversaw day-to-day operations of a family shelter program serving families experiencing homelessness, ensuring a safe, structured, and supported living environment

· Managed household operations including conflict resolution, crisis response, documentation, safety procedure, room inspections, and communication between residents and staff

· Worked collaboratively with case managers and support teams to assist families with housing stabilization, community resources, and navigating high-stress situations with professionalism and compassion

· Supervised front-end operations in a high-volume retail environment, including cash handling, customer assistance and daily shift coordination

· Assisted with team support, scheduling, conflict resolution, and maintaining efficient store operations during busy periods

·Managed guest concerns and problem-solving situations professionally while ensuring strong service standards and operational organization