Daniel Adeleye
Methuen
Summary
I am passionate about cultivating positive relationships with customers and stakeholders, complemented by strong skills in requirements gathering, scope development, and inventory coordination. Expertise in managing complex, high-value technical projects is supported by exceptional planning and organizational abilities. Over 5 years of experience driving ambitious goals within challenging IT and business environments demonstrates a diligent and adaptable approach that ensures responsiveness to evolving company, customer, and project needs at inspiring teams to achieve demanding timelines while maintaining a focus on quality and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
AI Product Manager
Skaap
02.2025 - Current
- Led cross-functional teams to define product vision and strategy for AI-driven solutions.
- Led backlog refinement, feature prioritization, and user story development, improving delivery cycle efficiency by ~20%.
- Analyzed customer data trends to inform product roadmap decisions and enhance service experience.
- Created comprehensive documentation and structured workflows, improving cross-team alignment and reducing delivery errors.
Technology & Operations Lead
Real Canadian Superstore
10.2023 - 12.2024
- Built operational dashboards using Power BI to monitor incident patterns and reduce system downtime by ~15%.
- Queried data with SQL to identify root causes of recurring technical issues, supporting IT troubleshooting efforts.
- Supported IMAC procedures, including device deployment, configuration, and user migration using USMT.
- Led daily operations, ensuring compliance with safety and quality standards
Desktop Support Technician
Calgary Co-op
06.2021 - 01.2023
- Onboarded and technically enabled new employees, ensuring smooth integration and adoption of systems.
- Assisted in creating IT procedure documentation adopted organization-wide.
- Delivered end-user training, improving technical proficiency and productivity.
- Provided technical support for hardware and software issues across multiple locations.
Banking Advisor
Access Bank Plc
01.2018 - 12.2020
- Applied Excel and data analysis to track customer metrics, product performance, and business outcomes.
- Partnered with product and operations teams to identify business process gaps and opportunities for improvement.
- Provided insights for strategic decision-making, contributing to enhanced customer satisfaction and business growth.
- Advised clients on banking products and services to enhance financial literacy.
Education
MBA -
National Open University of Nigeria
01.2026
B.Tech - Information Technology
African Institute of Science Administration
01.2023
Skills
- Backlog management and user story development
- Experience with IT infrastructure solutions
- Data Analysis & Reporting: SQL, Power BI, Excel (financial, operational, and KPI dashboards)
- End-user computing proficiency
- Cross-functional collaboration
- Agile methodologies and Lean principles
- Communication & Leadership: Team enablement, stakeholder management, technical documentation
Certification
- Oracle Cloud Infrastructure Certified AI Foundations Associate
- Oracle Fusion AI Agent Studio Certified Foundations Associate
- Lean Six Sigma White Belt
- AWS Educate Machine Learning Foundations
- AI for Product Management
- ServiceNow Micro-Certification - Performance Analytics
- Databricks AI Agent Fundamentals
- Anthropic AI Fluency Framework & Foundation
- Microsoft Azure AI Essentials Professional Certificate
Timeline
AI Product Manager
Skaap
02.2025 - Current
Technology & Operations Lead
Real Canadian Superstore
10.2023 - 12.2024
Desktop Support Technician
Calgary Co-op
06.2021 - 01.2023
Banking Advisor
Access Bank Plc
01.2018 - 12.2020
B.Tech - Information Technology
African Institute of Science Administration
MBA -
National Open University of Nigeria