Daniel Armany
Stoughton
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Work Site Coordinator
The House Pro
01.2024 - Current
- Manages communication on construction sites, relaying information from workers to management
- Handles administrative office duties including preparing and emailing estimates, making appointments, ordering supplies, and maintaining records of invoices
- Corresponds with customers and provides quality service by phone and email
Customer Service Specialist
IKEA
06.2022 - 12.2023
- Addressed customer concerns promptly, strengthening communication skills
- Maintained inventory and records of online orders, handling personal customer information
- Scheduled meetings and consultations for customers
- Assisted customers in understanding the in-store delivery service program
Barista, Crew Trainer
Starbucks
04.2021 - 03.2022
- Assisted with new employee training using successful and positive coaching methods
- Prepared a high volume of food and drink orders during busy mealtime periods in a customer-facing environment
- Maintained a clean, safe and efficient café while checking inventory/stock
- Operated cash register for café and drive-through orders (financial transactions)
Intern
Bureau of Alcohol Tobacco, and Firearms
09.2019 - 12.2019
- Created creative and engaging visual and written products like presentations, graphics, blog posts, and newsletters in Microsoft Office applications (Word, PowerPoint and Excel)
- Conducted research on government issues and presented them in senior briefings
- Brainstormed and presented various ways to improve internal concerns, including an initiative to reduce office carbon footprint
- Provided market research on goods that are regulated by the ATF to help keep track with industry trends
Education
B.S. - Criminal Justice
WESTFIELD STATE UNIVERSITY
Westfield, MA09-2020
Associate Degree - undefined
MASSASOIT COMMUNITY COLLEGE
Skills
- Outreach activities
- Scheduling coordination
- Community outreach
- Logistics coordination
Timeline
Work Site Coordinator
The House Pro
01.2024 - Current
Customer Service Specialist
IKEA
06.2022 - 12.2023
Barista, Crew Trainer
Starbucks
04.2021 - 03.2022
Intern
Bureau of Alcohol Tobacco, and Firearms
09.2019 - 12.2019
Associate Degree - undefined
MASSASOIT COMMUNITY COLLEGE
B.S. - Criminal Justice
WESTFIELD STATE UNIVERSITY
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