Daniel Doherty
Gardner
Overview
9
9
years of professional experience
Work History
Sales Manager
AT&T
03.2025 - Current
- Led sales team to achieve quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends and customer feedback to optimize sales strategies and improve client engagement.
- Fostered relationships with key clients, resulting in increased customer loyalty and retention rates.
- Collaborated with marketing teams to align promotional campaigns with sales objectives effectively.
- Conducted regular performance evaluations, providing constructive feedback to support staff development.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Salesperson
AT&T
09.2024 - 03.2025
- Delivered exceptional customer service, resolving inquiries and enhancing satisfaction levels.
- Demonstrated product knowledge, effectively promoting features and benefits to drive sales.
- Utilized point-of-sale systems for accurate transactions and inventory management.
- Collaborated with team members to achieve sales goals and improve store performance.
- Implemented promotional campaigns that contributed to increased foot traffic and sales growth.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Set and achieved company defined sales goals.
Custodian
Moura’s Cleaning Services
09.2021 - 09.2024
- Maintained cleanliness and sanitation in classrooms, restrooms, and common areas.
- Operated cleaning equipment including floor buffers and vacuum cleaners efficiently.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Assisted in setting up facilities for school events and activities promptly.
- Conducted regular inspections to identify maintenance issues and report them to administration.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
Customer Service Representative
Price Chopper Supermarket
11.2018 - 08.2021
- Provided exceptional customer service, resolving inquiries and issues effectively.
- Processed customer transactions efficiently using POS systems and cash handling techniques.
- Maintained accurate cash drawer balances through diligent record-keeping and reconciliation.
- Collaborated with team members to improve overall store efficiency and customer satisfaction scores.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
Camp Counselor
SummerUp Camp Counseling
05.2017 - 08.2017
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Collaborated with staff to assess camper needs and adjust programs accordingly for inclusivity.
- Organized special events that promoted community involvement and enhanced campers' social skills.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
Education
High School Diploma -
Gardner High School
05-2021
Associate of Science - Interdisciplinary studies
Mount Wachusett Community College
05-2021
Skills
- Team building skills
- Unsupervised work ability
- Easily motivated and driven
- Encouraged by challenges
- Relationship building
- Product knowledge
- Verbal and written communication
- Client relationship management
- Sales strategy development
- Sales operation
- Sales coaching
- Business development and planning
Websites
Timeline
Sales Manager
AT&T
03.2025 - Current
Salesperson
AT&T
09.2024 - 03.2025
Custodian
Moura’s Cleaning Services
09.2021 - 09.2024
Customer Service Representative
Price Chopper Supermarket
11.2018 - 08.2021
Camp Counselor
SummerUp Camp Counseling
05.2017 - 08.2017
High School Diploma -
Gardner High School
Associate of Science - Interdisciplinary studies
Mount Wachusett Community College