Overview
Work History
Education
Skills
Websites
Timeline
Generic

Daniel Doherty

Gardner

Overview

9
9
years of professional experience

Work History

Sales Manager

AT&T
03.2025 - Current
  • Led sales team to achieve quarterly targets through strategic planning and execution.
  • Developed and implemented training programs to enhance team performance and product knowledge.
  • Analyzed market trends and customer feedback to optimize sales strategies and improve client engagement.
  • Fostered relationships with key clients, resulting in increased customer loyalty and retention rates.
  • Collaborated with marketing teams to align promotional campaigns with sales objectives effectively.
  • Conducted regular performance evaluations, providing constructive feedback to support staff development.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Salesperson

AT&T
09.2024 - 03.2025
  • Delivered exceptional customer service, resolving inquiries and enhancing satisfaction levels.
  • Demonstrated product knowledge, effectively promoting features and benefits to drive sales.
  • Utilized point-of-sale systems for accurate transactions and inventory management.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Implemented promotional campaigns that contributed to increased foot traffic and sales growth.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Set and achieved company defined sales goals.

Custodian

Moura’s Cleaning Services
09.2021 - 09.2024
  • Maintained cleanliness and sanitation in classrooms, restrooms, and common areas.
  • Operated cleaning equipment including floor buffers and vacuum cleaners efficiently.
  • Managed inventory of cleaning supplies, ensuring availability for daily operations.
  • Assisted in setting up facilities for school events and activities promptly.
  • Conducted regular inspections to identify maintenance issues and report them to administration.
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.

Customer Service Representative

Price Chopper Supermarket
11.2018 - 08.2021
  • Provided exceptional customer service, resolving inquiries and issues effectively.
  • Processed customer transactions efficiently using POS systems and cash handling techniques.
  • Maintained accurate cash drawer balances through diligent record-keeping and reconciliation.
  • Collaborated with team members to improve overall store efficiency and customer satisfaction scores.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.

Camp Counselor

SummerUp Camp Counseling
05.2017 - 08.2017
  • Supervised daily camp activities, ensuring safety and engagement for all participants.
  • Collaborated with staff to assess camper needs and adjust programs accordingly for inclusivity.
  • Organized special events that promoted community involvement and enhanced campers' social skills.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.

Education

High School Diploma -

Gardner High School
05-2021

Associate of Science - Interdisciplinary studies

Mount Wachusett Community College
05-2021

Skills

  • Team building skills
  • Unsupervised work ability
  • Easily motivated and driven
  • Encouraged by challenges
  • Relationship building
  • Product knowledge
  • Verbal and written communication
  • Client relationship management
  • Sales strategy development
  • Sales operation
  • Sales coaching
  • Business development and planning

Timeline

Sales Manager

AT&T
03.2025 - Current

Salesperson

AT&T
09.2024 - 03.2025

Custodian

Moura’s Cleaning Services
09.2021 - 09.2024

Customer Service Representative

Price Chopper Supermarket
11.2018 - 08.2021

Camp Counselor

SummerUp Camp Counseling
05.2017 - 08.2017

High School Diploma -

Gardner High School

Associate of Science - Interdisciplinary studies

Mount Wachusett Community College
Daniel Doherty