Goal-oriented Warehouse supervisor delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on operational issues. Proven success providing leadership to teams of 20+.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Operations Supervisor
Boise Cascade
Chicopee, MA
12.2025 - Current
Supervise daily warehouse operations to ensure efficiency and adherence to safety protocols.
Train and mentor team members on best practices for inventory management and order fulfillment.
Implement process improvements that enhance workflow efficiency and reduce operational delays.
Coordinate logistics for inbound and outbound shipments.
Warehouse Supervisor
Holden Humphrey
Chicopee, MA
03.2016 - 12.2025
Oversaw daily operations and activities of the warehouse to ensure efficiency and productivity.
Directed operations for a team of more than 20 employees, integrating temporary and full-time roles to optimize productivity.
Managed daily order processing, including inspection and packaging, to guarantee accuracy.
Oversaw adherence to safety protocols, promoting a clean warehouse environment and organized product storage. Managed the certification process for forklift operators to ensure compliance.
Responsible for employee scheduling, completing and communicating performance reviews and disciplinary write-ups.
CDL Driver
Holden Humphrey
Chicopee, MA
01.2014 - 03.2016
Responsible for securing flatbed loads with various types of building materials.
Operated commercial vehicles adhering to federal and state safety regulations.
Maintained accurate logbooks documenting driving hours and vehicle conditions.
Communicated effectively with dispatch to coordinate logistics and address issues.
Responsible for making all deliveries for the day and picking up any customer returns or back-hauls. Delivery areas were anywhere from northern New Jersey to southern Maine.
Conducted pre-trip inspections ensuring vehicle safety and compliance.
Warehouse associate
Holden Humphrey
Chicopee, MA
08.2009 - 01.2014
Responsible for completion of all orders in various departments handling different types of products. Unloading inbound and loading of multi-stop outbound truck loads.
Certified forklift operator and trainer.
Trained new associates on warehouse procedures and safety protocols.
Conducted regular inspections of equipment to ensure safety and compliance standards.
Education
No Degree -
Long Meadow High School
Longmeadow, MA
Skills
Warehouse safety
Shipping and receiving
Verbal and written communication
Collaborative teamwork
Warehouse operations
Order picking and processing
Team building and leadership
Inventory and stocking
Scheduling coordination
Problem-solving
Loading and unloading
Certification
Class A CDL license (inactive), Certified forklift operator/trainer.
CERTIFICATIONS, SKILLS & INTERESTS
Skills: Good interpersonal and communication skills. As a supervisor I enjoy connecting with employees and creating an environment of teamwork. Comfortable making on the spot decisions and problem solving in a fast-paced environment. Familiar with DMSI computer system.