Daniel Perez
Worcester
Summary
Dynamic professional with extensive experience as a Transit Bus Driver at JYL Transportation, excelling in passenger safety and effective communication. Proven ability to navigate routes efficiently while maintaining vehicle readiness. Recognized for strong problem-solving skills and a commitment to customer service, ensuring a positive experience for all riders. Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Transit Bus Driver
JYL Transportation
Barre
07.2024 - Current
- Operated transit bus efficiently across designated routes.
- Ensured passenger safety through adherence to traffic regulations.
- Assisted passengers with disabilities during boarding and disembarking.
- Conducted pre-trip inspections to maintain vehicle readiness and safety.
- Maintained clear communication with dispatch regarding route changes.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Supported riders with disabilities by operating transportation assistance equipment.
- Completed accident and incident reports accurately and legibly at the end of scheduled shifts.
- Reported incidents involving passengers or accidents to management immediately upon occurrence.
Merchandise Associate
Coke Northeast
Westborough
10.2020 - 05.2024
- Stocking coolers and shelves neatly with beverage industry products.
- Constructing and maintaining product displays.
- Accurately pricing and rotating products.
- Assisted customers with product inquiries and recommendations.
- Collaborated with team members to ensure timely product restocking.
- Maintained the cleanliness and organization of merchandise displays.
Delivery Driver
Amazon
Milford
03.2019 - 09.2020
- Delivered packages efficiently to residential and commercial locations.
- Operated delivery vans while adhering to safety protocols and regulations.
- Communicated effectively with customers regarding delivery status and issues.
- Resolved customer inquiries and concerns related to deliveries promptly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions, including rain, snow, sleet, and ice.
- Navigated routes with relevant map programs and GPS systems.
Online Personal Shopper
Walmart
Worcester
03.2017 - 02.2019
- Assisted customers with online order placements and delivery scheduling.
- Curated personalized shopping lists based on customer preferences and trends.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
Education
High School Diploma -
North Brookfield Junior Senior High School
North Brookfield, MA06-2017
High School Diploma -
David Prouty High School
Spencer, MA06-2015
Skills
- Vehicle operation
- Passenger safety
- Route navigation
- Vehicle inspection
- Basic mechanical repair
- Customer relationship management
- Visual merchandising
- Product display maintenance
- Team collaboration
- Effective communication
- Pre-trip inspection
- Safety compliance
- Customer service
- Delivery scheduling
- Dispatch communication
- Accident reporting
- Time management
- Problem solving
- Attention to detail
- Online shopping
- Product knowledge
Timeline
Transit Bus Driver
JYL Transportation
07.2024 - Current
Merchandise Associate
Coke Northeast
10.2020 - 05.2024
Delivery Driver
Amazon
03.2019 - 09.2020
Online Personal Shopper
Walmart
03.2017 - 02.2019
High School Diploma -
North Brookfield Junior Senior High School
High School Diploma -
David Prouty High School