Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Phelan

Oxford

Summary

Hardworking individual with 14 years of experience that has a positive attitude and background in generator maintenance, sales, coordinating, and repairs.

Overview

16
16
years of professional experience

Work History

Generator Service Manger

Reliable Generator Services
2014.02 - Current
  • Maintained, repaired, and serviced different brands of generators to include diagnose and repair, oil changes.
  • Inspected and repaired automatic transfer switches
  • Tested, troubleshot and calibrated equipment in the shop and in the field.
  • Reported all unsafe activities, situations and potential hazards to supervisor.
  • Completed work orders with all information and documents necessary to complete invoices/claims.
  • Generac Certified
  • Kohler Certified
  • Monitored inventory levels and placed orders to replenish stock.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • EGSA Certified
  • Coordinated Service dates with customers.
  • Sold Kohler generators and equipment.

Generator Service Manger

Bigelow Electrical
2010.02 - 2017.02
  • Interpreted blueprints, schematics, drawings and layouts to complete repairs.
  • Tested, troubleshot and calibrated equipment in the shop and in the field.
  • Documented all maintenance and repairs performed on equipment.
  • Coordinated service dates with customers.
  • Maintained and Serviced all types of generators and automatic transfer switches.
  • Generac Certified
  • Resolved customer complaints in professional and timely manner.
  • Kohler Certified
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Electrical Apprentice

Stearns Electric Inc.
2008.02 - 2010.09

.

  • Installed electrical conduit and wiring for power, controls and lighting
  • Installed electrical and mechanical equipment in accordance with the national electrical code.
  • Interpreted blueprints, schematics, drawings and layouts to complete repairs.
  • Cleaned work sites, including hauling debris and trash, cleaning tools and storing equipment.
  • Completed 4 years of Electrical code class.

Education

High School Diploma -

Bay Path Regional Vocational Technical High School
Charlton, MA
2007

Skills

  • Troubleshooting Experience
  • Diagnostics knowledge
  • Strong mechanical and electrical skills
  • Able to perform repair on all brands of Generators
  • Automatic Transfer switch Knowledge
  • Customer service oriented
  • Able to work without supervision
  • Arc flash knowledge
  • Able to lay out and understand job plans
  • Able to make educated decisions
  • Strong mechanical and electrical skills
  • Have own tools
  • Fast-learner
  • Works well in a team environment
  • Knowledge of building systems
  • Customer Service
  • Time management skills
  • Detail-oriented
  • Multi-tasker
  • Self motivated

Timeline

Generator Service Manger

Reliable Generator Services
2014.02 - Current

Generator Service Manger

Bigelow Electrical
2010.02 - 2017.02

Electrical Apprentice

Stearns Electric Inc.
2008.02 - 2010.09

High School Diploma -

Bay Path Regional Vocational Technical High School
Daniel Phelan