Hardworking individual with 14 years of experience that has a positive attitude and background in generator maintenance, sales, coordinating, and repairs.
Overview
16
16
years of professional experience
Work History
Generator Service Manger
Reliable Generator Services
02.2014 - Current
Maintained, repaired, and serviced different brands of generators to include diagnose and repair, oil changes.
Inspected and repaired automatic transfer switches
Tested, troubleshot and calibrated equipment in the shop and in the field.
Reported all unsafe activities, situations and potential hazards to supervisor.
Completed work orders with all information and documents necessary to complete invoices/claims.
Generac Certified
Kohler Certified
Monitored inventory levels and placed orders to replenish stock.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
EGSA Certified
Coordinated Service dates with customers.
Sold Kohler generators and equipment.
Generator Service Manger
Bigelow Electrical
02.2010 - 02.2017
Interpreted blueprints, schematics, drawings and layouts to complete repairs.
Tested, troubleshot and calibrated equipment in the shop and in the field.
Documented all maintenance and repairs performed on equipment.
Coordinated service dates with customers.
Maintained and Serviced all types of generators and automatic transfer switches.
Generac Certified
Resolved customer complaints in professional and timely manner.
Kohler Certified
Developed and maintained positive relationships with customers to build rapport and trust.
Monitored service staff performance and provided feedback for improvement.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Electrical Apprentice
Stearns Electric Inc.
02.2008 - 09.2010
.
Installed electrical conduit and wiring for power, controls and lighting
Installed electrical and mechanical equipment in accordance with the national electrical code.
Interpreted blueprints, schematics, drawings and layouts to complete repairs.
Cleaned work sites, including hauling debris and trash, cleaning tools and storing equipment.
Completed 4 years of Electrical code class.
Education
High School Diploma -
Bay Path Regional Vocational Technical High School
Charlton, MA
2007
Skills
Troubleshooting Experience
Diagnostics knowledge
Strong mechanical and electrical skills
Able to perform repair on all brands of Generators
Automatic Transfer switch Knowledge
Customer service oriented
Able to work without supervision
Arc flash knowledge
Able to lay out and understand job plans
Able to make educated decisions
Strong mechanical and electrical skills
Have own tools
Fast-learner
Works well in a team environment
Knowledge of building systems
Customer Service
Time management skills
Detail-oriented
Multi-tasker
Self motivated
Timeline
Generator Service Manger
Reliable Generator Services
02.2014 - Current
Generator Service Manger
Bigelow Electrical
02.2010 - 02.2017
Electrical Apprentice
Stearns Electric Inc.
02.2008 - 09.2010
High School Diploma -
Bay Path Regional Vocational Technical High School
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