Daniel Septama

I work for a construction company in painting, drywall, flooring, carpentry. I do electricity and plumbing but I don't have a license for them.

• Responded promptly to emergency breakdowns at any time during shift hours.
• Repaired or replaced faulty wiring, switches, relays, and other electrical components.
• Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.

• Created new strategies for improving customer service standards within the organization.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.