Daniel Shamis
Andover
Overview
1
1
Language
10
10
years of professional experience
Work History
Shop Administrator
Ryder Truck Rental & Leasing
Stoneham, MA
04.2025 - Current
- Maintained accurate shop files and service documentation for ongoing administrative support.
- Prepared parts quotes and order details for review by service staff and vendors.
- Issued invoices and tracked processing steps to support timely billing workflows.
- Entered service details into Appian TechHub and kept records aligned with shop activity.
- Compiled daily status updates for technicians, customers, and internal support staff.
- Supported office operations by organizing files, forms, and incoming requests.
- Reviewed incoming paperwork for completeness before forwarding items to the next step.
- Assisted with follow-up on pending service requests and billing questions.
- Prepared routine office documents and updated shared tracking files as needed.
- Handled the timely completion of all mandatory warranty campaigns and claims
- Completed bi-weekly inventory counts to ensure ease of workflow for all employees
Sales Supervisor
Harbor Freight Tools
Salem, NH
01.2024 - 04.2025
- Processed paperwork for accounting and record keeping while maintaining organized store documentation.
- Directed daily store operations to keep workflow aligned with standard operating procedures.
- Coordinated team tasks and labor scheduling to maintain coverage, support associates, and keep service moving efficiently.
- Coached associates with performance feedback to strengthen sales execution and key store metrics.
- Handled customer service, store openings and closings, and cash management across daily retail operations.
- Collaborated with management to improve efficiency, maximize sales, and support stronger day-to-day store performance.
Service Coordinator
NewPro Home Improvement Solutions
Wilmington, MA
01.2023 - 12.2024
- Used Salesforce360 to manage customer details, service requests, and scheduling information across daily operations.
- Scheduled service appointments by coordinating location, timing, and technician availability.
- Coordinated post-service parts orders to keep work moving and support timely completion of service visits.
- Processed customer payments and maintained accurate service records for completed jobs.
- Maintained accurate records and supported smooth department operations through consistent follow-through and organization.
Lube Tech
Herb Chambers Honda of Burlington
Burlington
01.2021 - 01.2022
- Performed routine tire rotations and basic maintenance services to support safe, reliable vehicle operation.
- Programmed keys and prepared vehicle status reports with accurate documentation for service team reference.
- Trained new employees on shop procedures, supporting faster onboarding and consistent day-to-day execution.
Barista
Starbucks Co.
01.2017 - 01.2020
- Prepared espresso drinks and café items to Starbucks standards while maintaining consistency across Winchester, campus, and Arlington locations.
- Handled customer orders, payments, and line flow efficiently to keep service moving during high-volume rushes.
- Maintained a clean, stocked work area and refilled supplies to support smooth store operations.
- Adapted quickly to different store environments while supporting teammates and learning procedures on campus and neighborhood shifts.
- Used bilingual English and Russian communication to assist customers and clarify orders when needed.
Tire Technician
BJ’s Tire Center
01.2021
- Performed tire repairs, rotations, and mountings to keep vehicles ready for service.
- Coordinated technician appointments and maintained work order records during manager absence.
- Communicated with customers about tire problems and service options in a clear, professional manner.
Education
Associate's degree - Business Administration
Middlesex Community College
09-2026
High School Diploma - undefined
Winchester High School
Winchester06-2018
Skills
- Microsoft Office
- Salesforce360
- Bilingual English & Russian
- Appointment scheduling
- Record keeping
- Parts quote preparation
- Work order management
- Inventory control
- Labor scheduling
- Invoice issuing and processing
Miscellaneous
- Professional yo-yo competitor
Skills Summary
Bilingual – English & Russian
Timeline
Shop Administrator
Ryder Truck Rental & Leasing
04.2025 - Current
Sales Supervisor
Harbor Freight Tools
01.2024 - 04.2025
Service Coordinator
NewPro Home Improvement Solutions
01.2023 - 12.2024
Lube Tech
Herb Chambers Honda of Burlington
01.2021 - 01.2022
Tire Technician
BJ’s Tire Center
01.2021
Barista
Starbucks Co.
01.2017 - 01.2020
High School Diploma - undefined
Winchester High School
Associate's degree - Business Administration
Middlesex Community College