Daniel Zhou
Boston,MA
Overview
4
4
years of professional experience
Work History
Enrollment Specialist
UNITEDHEALTH GROUP
07.2023 - 12.2023
- Collaborated with cross-functional teams to develop targeted applicants networks and portfolios.
- Improved 100+ applicants enrollment rates by effectively communicating medicare plans' benefits and requirements.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
Accounting Assistant
CHUNHUI CHILDREN'S FOUNDATION (NGO FOR ORPHANS)
06.2020 - 08.2020
- Processed 200+ expense receipts, verified and archived 300+ supporting documents, and applied MS Excel to record 200+ invoices in accounting books
- Gained knowledge of accounting standards and practices for recording a NGO's expenses, and payroll
- Recognized for the 'can do' attitude and strong ownership to complete all tasks assigned with high quality
Education
Bachelor of Science - International Business
Northeastern University, D'Amore-McKim School of Business
Boston, MA05.2025
High School Diploma -
Shattuck - St. Mary's School
Faribault, MN05.2021
Skills
- TECHNICALS: Proficient in PowerPoint; Outlook; Word; Knowledgeable in MS Excel
- LANGUAGES: Native in Chinese; Fluent in English
- INTERESTS: Golfing; Piano; Tennis; Travel; Drawing/Painting; Chess; Pingpong; Melodica
Projects
Marketing Strategies for Startups, 01/2023 - 03/2023
POSITIONING, MARKET SEGMENTATION & BUYER PERSONA - Boston, MA
- Designed a perceptual map to analyze product positioning of a new type of "smart compost bin", such as size and durability
- Scrutinized across 4 dimensions of smart compost bin's market segmentation - behavioral, demographic, geographic and psychographic - in order to identify customer needs
- Categorized B2B and B2C buyer persona into 4 segments, along with determining customer's favored social media platform to realized customer's purchase behavior
- Demonstrated a strong team-oriented approach by communicating clear plans among team members and applying innovative and creative thinking to the marketing project
Leadership Experience
Energizer Role, 06/2021 - 08/2021
LIGHTHOUSE TOASTMASTERS - Shanghai, China
- Coordinated warm-up activities for a group consisting of over 50+ members and guests of Toastmasters
- Incorporate the ice-breaking activities to facilitate 50+ guests' seamless integration into the meeting and reduce distance or awkwardness between guests and members
- Acquired creative thinking and leadership skills by leading over 20 new members to join the Toastmasters club within three months
Timeline
Enrollment Specialist
UNITEDHEALTH GROUP
07.2023 - 12.2023
Accounting Assistant
CHUNHUI CHILDREN'S FOUNDATION (NGO FOR ORPHANS)
06.2020 - 08.2020
Bachelor of Science - International Business
Northeastern University, D'Amore-McKim School of Business
High School Diploma -
Shattuck - St. Mary's School
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