Danielle Doucette
Dorchester
Summary
Results-oriented Event Planner with years of experience in managing multiple projects and achieving objectives efficiently. Skilled in staff training, customer service, and process improvements, enhancing team performance and client satisfaction. Committed to delivering exceptional experiences that prioritize aesthetics and customer care.
Overview
16
16
years of professional experience
Work History
Event Manager & Lead Bartender
Stats Bar & Grille
South Boston
11.2015 - 01.2024
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated in developing drink and food menus, enhancing the bar’s unique offerings.
- Monitored restaurant operations to ensure compliance with food safety standards and industry regulations.
- Consulted with clients and planned events by understanding budget, dietary requirements, and goals, then created customized events to fit their needs.
- Coordinated event logistics for diverse gatherings at a popular dining venue.
- Managed vendor relationships to secure catering and entertainment services.
- Implemented decor themes that aligned with client visions and branding.
- Facilitated client consultations to understand specific event requirements.
Project Manager
Weena & Spook Interior Design Firm
Boston
01.2024 - 01.2025
- Managed project timelines and ensured alignment with client expectations.
- Coordinated vendor relationships to secure materials and services efficiently.
- Built and established strong partnerships with teams, vendors and contractors.
- Collaborated with design teams to create innovative interior concepts.
Bartender
Amrheins
South Boston
06.2009 - 11.2015
- Delivered exceptional customer service to neighborhood clientele, fostering a welcoming atmosphere.
- Cultivated a loyal customer base through personal interactions and attentive service during daily operations.
- Effectively handled multiple tasks in a high-volume setting, including cash handling, completing transactions quickly, drink preparation, explaining menu options, and maintaining a clean workspace.
- Trained new staff on policies and procedures, enhancing team readiness and service consistency.
- Presented Amrheins' reputation for serving classic American and Italian meals in a genteel pub setting.
Education
Bachelor - Marketing and Communications
Johnson and Wales University
Providence, RISkills
- Event coordination
- Culinary operations
- Project scheduling
- Customer relationship management
- Project management
- Vendor coordination
- Budget management
Timeline
Project Manager
Weena & Spook Interior Design Firm
01.2024 - 01.2025
Event Manager & Lead Bartender
Stats Bar & Grille
11.2015 - 01.2024
Bartender
Amrheins
06.2009 - 11.2015
Bachelor - Marketing and Communications
Johnson and Wales University