Danielle Varney
Worcester
Summary
Offering customer-focused approach and willingness to learn and grow within automotive parts industry. Brings attention to detail and strong aptitude for understanding technical information and inventory systems. Ready to use and develop communication and organizational skills in part associate role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parts Counter Associate
Herb Chambers INFINITI
05.2022 - Current
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Maintained cleanliness of the parts counter area, creating a welcoming environment for customers.
- Increased customer satisfaction by providing accurate and timely information on parts availability and pricing.
- Used advanced computer skills to navigate inventory systems quickly while assisting customers effectively.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Parts Counter Sales Person
Oriellys Auto Parts
11.2019 - 05.2022
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Maintained clean and neat parts counter and sales floor.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
Education
Undergraduate - Automotive
Porter And Chester Institute
Worcester, MA04-2015
High School Diploma -
Worcester Technical High School
Worcester, MA05-2013
Skills
- Shipping and receiving
- Stock replenishment
- Returns processing
- Warranty administration
- Parts identification
- Ordering parts
- Clean driving record
Certification
- 7D license
- NTHS member
- OSHA-10 certified
- Youth Mental Health First Aid USA Certificate
Timeline
Parts Counter Associate
Herb Chambers INFINITI
05.2022 - Current
Parts Counter Sales Person
Oriellys Auto Parts
11.2019 - 05.2022
- 7D license
- NTHS member
- OSHA-10 certified
- Youth Mental Health First Aid USA Certificate
Undergraduate - Automotive
Porter And Chester Institute
High School Diploma -
Worcester Technical High School
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