Danny Martinez Sosa
Leominster
Summary
Experienced in customer service, food service, and teamwork-oriented environments. Catering experience has taught me attention to detail in food preparation, plating, and prioritizing the customer experience. At Sherwin-Williams, I developed strong customer interaction skills, ensuring accuracy in order processing and satisfaction. As an interpreter, I refined my communication skills in English and Spanish, mastering active listening and facilitating smooth interactions between clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Volunteer Food Service Coordinator
Watchtower Bible & Tract Society of New York
06.2024 - 06.2024
- Planned and delegated the menu that would be served.
- Coordinate how meals would be served in order to make sure all guests would be served in a timely manner.
- Served food while ensuring compliance with all ServSafe principles and food safety regulations to maintain a safe and sanitary dining environment.
Catering Server & Assistant
Personal Chef
06.2013 - 08.2015
- Assisted in event setup and teardown including storing food and dish sanitation after event.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served food to guests in a timely manner and ensuring proper presentation of all courses.
- Cleared tables and served drinks to guests during the main course.
Sales Associate
Sherwin-Williams Paint Store
03.2012 - 05.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds using the stores POS
- Took orders over the phone and in person and maintained a high level accuracy to minimize loss for the store.
- Delivered orders to work sites and ensured accuracy of order fulfillment.
Spanish Interpreter
Baystate Interpreters
06.2023 - Current
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Assisted Spanish-speaking clients in accessing RMV services by bridging communication between staff and Limited English Proficient clients.
Spanish Interpreter
Medioma
06.2016 - Current
- Facilitating communication in an educational setting between school personal and parents/guardians for IEP meetings, parent teacher conferences
- Delivered exceptional customer service to both English-and Spanish-speaking clients through written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
Education
Trained Medical Interpreter - Medical Interpreting Course
Berkshire AHEC
Pittsfield, MA09.2015
Legal Interpreting Training Program -
Language Connections
Boston, MA12.2023
Skills
- Fluent in both English and Spanish
- Strong verbal communication skills
- Active listening to understand customers wants and needs
- Friendly and professional demeanor
Certification
CCHI Certified Spanish Interpreter
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteer Food Service Coordinator
Watchtower Bible & Tract Society of New York
06.2024 - 06.2024
Spanish Interpreter
Baystate Interpreters
06.2023 - Current
Spanish Interpreter
Medioma
06.2016 - Current
Catering Server & Assistant
Personal Chef
06.2013 - 08.2015
Sales Associate
Sherwin-Williams Paint Store
03.2012 - 05.2015
Legal Interpreting Training Program -
Language Connections
CCHI Certified Spanish Interpreter
Trained Medical Interpreter - Medical Interpreting Course
Berkshire AHEC
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