DANNY OVIEDO
Lynn
Summary
Seasoned Personnel Manager with proven experience in managing recruitment processes, employee relations, and policy implementation. Proven strengths include effective communication, strategic planning, and team leadership. Consistent record of improving efficiency, enhancing employee satisfaction, and driving overall operational success.
Overview
10
10
years of professional experience
Work History
Personnel Manager
LEANS TAX SERVICES
Chelsea
01.2020 - 06.2025
- Assisted with preparing budgets related to personnel costs and monitored payroll processing activities.
- Managed recruitment processes to attract qualified candidates for open positions.
- Coordinated employee onboarding to ensure smooth integration into the company culture.
- Assisted in resolving employee concerns and conflicts to maintain workplace harmony.
CUSTOMER SERVICES
Market Basket
Chelsea
08.2015 - 02.2016
- Assisted customers with inquiries about products or services offered by the company.
- Upheld high standards of customer services by responding to inquiries, needs and problems.
Education
Some College (No Degree) - LAWS
Bunker Hill Community College
Charlestown, MASome College (No Degree) - English Education
YMCA
Boston, MASkills
- Customer service
- Conflict resolution
- Product knowledge
- Inquiry handling
- Service improvement
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Customer services and information
- Serve customer needs
- Researching customer issues
Languages
Spanish
Professional
Timeline
Personnel Manager
LEANS TAX SERVICES
01.2020 - 06.2025
CUSTOMER SERVICES
Market Basket
08.2015 - 02.2016
Some College (No Degree) - LAWS
Bunker Hill Community College
Some College (No Degree) - English Education
YMCA