DANTAY GABBIDON
Brockton
Summary
Dedicated professional with a multifaceted background in education, counseling, technical support, customer service, and sales. Adept at leveraging a blend of teaching expertise, counseling skills, and technical acumen to drive positive outcomes. Proven success in designing and implementing engaging high school math lessons, fostering an inclusive classroom environment, and mentoring students for academic success. Possesses a strong foundation in counseling methodologies, aiding adolescents through transitions and utilizing evidence-based practices for impactful client progress. Proficient in troubleshooting technical issues, delivering exceptional customer service, and driving sales through comprehensive product knowledge and mentorship of sales teams. Excelled in microfinance consulting, analyzing complex data, and presenting findings to expert audiences. A versatile professional with a passion for facilitating learning, supporting individual growth, and delivering excellence across diverse roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
High School Math Teacher
Cristo Rey High School
08.2023 - 11.2023
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Employed math lessons, demonstrations and interactive activities to teach and instruct high school students using educational materials, and other learning aids.
- Managed student behavior in classroom and administered approved discipline to create classroom environment conducive for all to learning.
- Taught mathematical skills and principles to high school students using real-world, application-based examples to maximize learning opportunities.
Mental Health Counselor - Adolescent Unit
Bournewood Hospital
02.2023 - 08.2023
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with the client.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Employed methodologies such as cognitive behavioral therapy to assist clients improving in their daily lives.
- Led counseling group to discuss topics such as eating disorders, relationship, and self-care.
Telecommunications Officer
Welcome & Tech Center, Boston College
09.2019 - 12.2022
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests via email, and telephone, during business hours
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- utilized office management software to record and track user information for security purposes
Client Care Specialist
Herb Chambers BMW Of Boston
05.2022 - 09.2022
- Explained available products and services, demonstrated features and used persuasive communication strategies to redirect concerns.
- Provided excellent customer service by following up with clients, emailing out applications and responding to incoming calls.
- Curated timelines and alternative options for our clients needs for service/purchases
- Documented data and completed accurate updates to case records.
Sales Representative
Brooks Brothers
08.2021 - 05.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Microfinance Consultant
Heckscher Scholars Program
09.2016 - 06.2018
- Created executive summaries and PowerPoint presentations of findings and presented to microfinance experts
- Analyzed problematic areas to provide recommendations and solutions.
- Pitched ideas to a mock board of investors
- Collaborated with team members to define, strategize, and implement marketing and web strategies.
Education
Bachelor of Science - Applied Psychology
Boston College
Chestnut Hill, MA12.2022
High School Diploma -
High School For Youth And Community Development
Brooklyn, NY06.2018
Skills
- Proficient in Microsoft Suite, Canva, and Dealersocket software
- Team Collaboration
- Critical Thinking
- Problem Solving
- Educational Leadership
- Attention to Detail
- Organizational Skills
- Leadership Development
- Interpersonal Skills
- Business Development
Certification
CPR/ AED licensed
Timeline
High School Math Teacher
Cristo Rey High School
08.2023 - 11.2023
Mental Health Counselor - Adolescent Unit
Bournewood Hospital
02.2023 - 08.2023
Client Care Specialist
Herb Chambers BMW Of Boston
05.2022 - 09.2022
Sales Representative
Brooks Brothers
08.2021 - 05.2022
Telecommunications Officer
Welcome & Tech Center, Boston College
09.2019 - 12.2022
Microfinance Consultant
Heckscher Scholars Program
09.2016 - 06.2018
Bachelor of Science - Applied Psychology
Boston College
High School Diploma -
High School For Youth And Community Development
CPR/ AED licensed
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