Dante Gutierrez
Dedham
Summary
Dynamic and dedicated professional with strong interpersonal skills and a commitment to guest flow, honed at Charles River Country Club. Proven ability to enhance customer service success by swiftly resolving issues and maintaining safety policies. Experienced in training and mentoring, with a professional appearance and a focus on minor maintenance.
Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service.
Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons.
Overview
4
4
years of professional experience
Work History
Bag Room Employee
Charles River Country Club
08.2023 - Current
- Checked available supplies for members and guests.
- Maintained clean and organized bag room.
- Cleaned and maintained members' clubs.
- Communicated with golf professional staff frequently to determine other daily duties.
Driving Range Assistant
McGolf
05.2021 - 09.2021
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
Education
High School Diploma -
Dedham High School
Dedham, MA06-2025
Skills
- Guest flow
- Strong interpersonal skills
- Training and mentoring
- Professional appearance
- Safety policies and procedures
- Minor maintenance
Timeline
Bag Room Employee
Charles River Country Club
08.2023 - Current
Driving Range Assistant
McGolf
05.2021 - 09.2021
High School Diploma -
Dedham High School
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