- Camping
- Hiking
- I like trying new recipes and food trends
- I enjoy cooking for friends and family gatherings
Danyelle Marshall
Boston
Summary
Dynamic and compassionate Sober Living House Manager with a proven track record at Mercy Recovery Sober Houses. Expert in implementing recovery strategies and conflict resolution, enhancing resident engagement and compliance. Skilled in medication monitoring and effective communication, fostering a supportive community atmosphere that promotes accountability and successful reintegration into society.
Experienced with substance abuse case management, specializing in client assessment and treatment planning. Utilizes effective communication and problem-solving skills to support recovery. Track record of building trustful client relationships and coordinating care among multiple service providers.
Overview
5
5
years of professional experience
Work History
Sober Living House Manager
Mercy Recovery Sober Houses
06.2024 - Current
- Monitored resident medication adherence.
- Perform random/weekly UA screens to ensure residents sobriety.
- Monitored program performance and outcomes for successful delivery of services.
- Successfully managed conflict resolution among residents, maintaining a peaceful and harmonious living environment.
- Ensured compliance with state regulations governing sober living homes through meticulous record-keeping practices.
- Assisted residents in obtaining employment or volunteering opportunities, supporting their reintegration into society.
- Facilitated open communication among residents through weekly house meetings, fostering a supportive community atmosphere.
- Promoted a culture of accountability by regularly reviewing resident adherence to program requirements and addressing any issues promptly.
- Provided crisis intervention support as needed, demonstrating empathy and understanding during challenging situations.
- Enhanced the safety of the sober living environment by conducting regular room inspections and enforcing house rules.
- Managed day-to-day operation of home to comply with regulations and agency standards.
Case Manager
Gavin Foundation
08.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted comprehensive assessments for new clients to determine appropriate level of care and develop suitable treatment recommendations.
- Collaborated with multidisciplinary teams for comprehensive care, addressing clients'' physical, mental, and emotional health needs.
- Improved client outcomes by developing and implementing individualized treatment plans tailored to specific needs.
- Developed strong rapport with clients, fostering trust and open communication for successful case management.
- Established partnerships with community organizations, expanding available resources for clients during their recovery journey.
- Coordinated with insurance providers to secure coverage for clients'' treatment services, reducing financial barriers to accessing care.
- Provided compassionate care to diverse populations, demonstrating cultural competence and understanding of unique challenges faced by various groups in addressing substance abuse issues.
- Enhanced client engagement through consistent communication and support, ensuring progress towards recovery goals.
- Maintained thorough documentation of client interactions, assessments, and treatment plans to ensure accurate records for all cases.
- Increased client satisfaction through timely follow-ups and regular updates on case progress.
- Facilitated group therapy sessions to provide a supportive environment for clients to share experiences and learn coping strategies.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Assessed risk factors of patients and made referrals for further services.
- Collaborated with healthcare providers to drive continuity of care.
- Managed caseload to satisfy multiple patients with diverse needs.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Coordinated patient discharge planning and follow-up care.
- Participated in clinical supervision to maintain professional development.
- Developed individual treatment plans and provided counseling to patients.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Sober Living House Manager
Valentine House
06.2020 - 06.2024
- Successfully managed conflict resolution among residents, maintaining a peaceful and harmonious living environment.
- Developed policies and procedures for the sober living home, streamlining operations and promoting consistency in management practices.
- Ensured compliance with state regulations governing sober living homes through meticulous record-keeping practices.
- Assisted residents in obtaining employment or volunteering opportunities, supporting their reintegration into society.
- Facilitated open communication among residents through weekly house meetings, fostering a supportive community atmosphere.
- Promoted a culture of accountability by regularly reviewing resident adherence to program requirements and addressing any issues promptly.
- Provided crisis intervention support as needed, demonstrating empathy and understanding during challenging situations.
- Enhanced the safety of the sober living environment by conducting regular room inspections and enforcing house rules.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Performed weekly UA testing
Clinical Recovery Specialist
Volunteers of America, MA
07.2021 - 07.2022
- Supported clients with compassionate, empathetic face-to-face counseling.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Increased patient engagement in recovery programs by introducing motivational interviewing techniques.
- Trained new staff on best practices in recovery support, elevating overall competency of recovery specialist team.
- Developed strong relationships with patients, building trust and facilitating more effective recovery paths.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Associate of Arts - Psychology
Bunker Hill Community College
Charlestown, MA05-2027
Skills
- Implementing recovery strategies
- Behavioral intervention strategies
- Medication monitoring
- Conflict resolution strategies
- Relapse prevention
- Behavioral management
- Client evaluation
- De-escalation techniques
- Effective communication
- Boundary setting
- Strong organizational skills
- Mediation skills
- Conducting client needs assessments
- Strategic goal setting
- Effective written communication skills
- CPR certification
- Leading client discussions
Interests
Timeline
Sober Living House Manager
Mercy Recovery Sober Houses
06.2024 - Current
Case Manager
Gavin Foundation
08.2022 - Current
Clinical Recovery Specialist
Volunteers of America, MA
07.2021 - 07.2022
Sober Living House Manager
Valentine House
06.2020 - 06.2024
Associate of Arts - Psychology
Bunker Hill Community College
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