Daphne Borges
Saugus
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
BANK TELLER
BANK OF AMERICA
12.2008 - 05.2009
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Sales and Finance Manager
DW ENTERPRISE INC
05.2009 - 04.2024
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
Interpreter
Baystate Interpreters
Gardner, MA
07.2024 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
- Supported educational institutions in teaching non-English speaking students by providing real-time translation services during lectures, exams, and other academic activities.
Education
No Degree - PARALEGAL
NSCC
Danvers, MA2025
ACCOUNTING CERTIFICATE - FINANCIAL ACCOUNTING
HARVARD BUSINESS SCHOOL ONLINE
Cambridge, MA2021
High School Diploma -
MEDFORD HIGH SCHOOL
Medford, MA05.2007
Skills
- Customer Satisfaction
- Financial Budgeting
- Internal Controls
- Verbal and written communication
- Credit analysis
- Customer relationship development
- Customer Service
- Accounting management
- Sales professional
- Loan Processing
- Willing to Learn
Timeline
Interpreter
Baystate Interpreters
07.2024 - Current
Sales and Finance Manager
DW ENTERPRISE INC
05.2009 - 04.2024
BANK TELLER
BANK OF AMERICA
12.2008 - 05.2009
No Degree - PARALEGAL
NSCC
ACCOUNTING CERTIFICATE - FINANCIAL ACCOUNTING
HARVARD BUSINESS SCHOOL ONLINE
High School Diploma -
MEDFORD HIGH SCHOOL
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