David Cilley
Agawam
Summary
Dynamic professional with a proven track record in designing and implementing comprehensive training programs aligned with business objectives and enhancing team member development. Extensive experience in laboratory procedures and quality assurance, dedicated to fostering a culture of continuous improvement. Skilled in specimen handling and ensuring compliance with operational standards, contributing to increased organizational efficiency and effectiveness. Committed to leveraging expertise to drive performance and support strategic initiatives within the organization.
Overview
16
16
years of professional experience
Work History
CP CORE TRAINER
Baystate Medical Center
03.2023 - Current
- Developed and implemented comprehensive training programs for new hires, enhancing onboarding efficiency and ensuring compliance with operational standards.
- Coordinated cross-functional training sessions to align team skills with evolving business needs, fostering a culture of continuous improvement.
- Monitored trainee performance through assessment tools, providing constructive feedback and targeted support to enhance skill acquisition and retention.
- Helped create train the Chemistry staff with the process of complex send-outs.
- Collaborated with department managers to identify skill gaps and design tailored training solutions that addressed specific operational challenges within the organization.
- Mentored junior trainers in instructional techniques and curriculum development, promoting best practices and knowledge sharing within the training department.
- Conducted refresher courses on compliance protocols and safety regulations, ensuring ongoing adherence to industry standards across all operational teams.
LEAD LABORATORY ASSISTANT
Baystate Medical Center
09.2022 - 03.2023
- Generated comprehensive summaries of project progress that included statistical analysis when appropriate.
- Organized and participated in monthly meetings with senior team members in order to discuss progress towards goals set out at the beginning of each project cycle.
- Monitored environmental conditions within the lab space such as temperature, humidity, air pressure, ensuring optimal performance of instruments at all times.
- Collaborated closely with pathology team members in order to develop strategies for optimizing test sendout methods.
- Successfully managed the daily operations of the laboratory, including ordering and maintaining supplies, equipment management and maintenance, safety protocols and data entry.
- Maintained inventory levels of reagents, chemicals, glassware and other lab supplies necessary for successful completion of projects.
- Provided guidance to junior staff members on best practices for sendout testing and interpreting results.
- Trained and mentored junior staff in laboratory techniques, enhancing team productivity and compliance with safety regulations.
- Implemented process improvements that streamlined specimen handling procedures, reducing turnaround times for test results.
LAB ASSISTANT
Baystate Medical Center
12.2019 - 09.2022
- Conducted routine laboratory tests and analyses, ensuring adherence to safety protocols and quality standards.
- Operated and maintained advanced laboratory equipment, including centrifuges and spectrophotometers, to support experimental research initiatives.
- Monitored inventory levels of laboratory supplies, implementing a streamlined ordering process to minimize downtime and maintain workflow continuity.
- Assisted in the development of standard operating procedures (SOPs) for laboratory processes, contributing to improved compliance with regulatory requirements.
- Assisted in the preparation and analysis of laboratory samples, ensuring adherence to established safety protocols and regulatory standards.
MICROBIOLOGY PREP TECHNICIAN
Baystate Medical Center
06.2009 - 09.2019
- Participated in training sessions designed to increase knowledge base regarding lab techniques and safety protocols.
- Maintained accurate records of all instrument calibrations and preventive maintenance activities.
- Implemented quality control measures throughout the laboratory operations.
- Exhibited excellent time management abilities while completing multiple tasks simultaneously within tight deadlines.
- Provided support services such as ordering supplies, stocking shelves, cleaning glassware.
- Prepared and processed biological specimens for analysis, adhering to established protocols and quality control standards.
- Collaborated with clinical staff to streamline specimen collection procedures, enhancing efficiency and accuracy in laboratory workflows.
Education
HIGH SCHOOL DIPLOMA -
Monson Jr-Sr High School
06.1998
Skills
- Laboratory Maintenance
- Team Member Development
- Laboratory Procedures
- Team Management
- Specimen Handling
- Patient Privacy
- Quality Assurance
- Call Transfers
- Test Ordering
- Customer Inquiries
Accomplishments
2023 Howdy Award Nominee
Eagle Scout
Timeline
CP CORE TRAINER
Baystate Medical Center
03.2023 - Current
LEAD LABORATORY ASSISTANT
Baystate Medical Center
09.2022 - 03.2023
LAB ASSISTANT
Baystate Medical Center
12.2019 - 09.2022
MICROBIOLOGY PREP TECHNICIAN
Baystate Medical Center
06.2009 - 09.2019
HIGH SCHOOL DIPLOMA -
Monson Jr-Sr High School
Awards
2022 Howdy Award Nominee
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