Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Earlier Experience
Timeline
Generic

David Falanga

Tewksbury

Summary

Dynamic Program and Project Manager with extensive experience at Accenture and Kronos, skilled in orchestrating successful project delivery through strategic planning and stakeholder engagement.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Program & Project Manager Associate Manager

Accenture
Boston
10.2018 - 11.2025

Lead end-to-end UKG WFM implementation projects, ensuring delivery within scope, budget, and timeline.

Develop and manage detailed project plans, work breakdown structures, and resource allocation strategies.

Oversee internal and client teams, directing day-to-day activities, and ensuring alignment with project milestones.

Manage project scope, risks, issues, and change control processes using UKG’s prescribed methodology.

Serve as the primary point of contact for client stakeholders, ensuring clear communication and timely issue resolution.

Provide thought leadership, and contribute to the continuous improvement of project delivery frameworks.

Support governance activities, including steering committee participation and executive reporting.

Collaborate with integration leads to ensure seamless data migration and configuration alignment with business structures.

Directs the day-to-day project team member activities, and consults with, and directs client team members on assigned tasks.

Project Manager

Kronos Incorporated (now UKG)
Lowell
01.2004 - 01.2017
  • Led end-to-end client implementation projects — from design and configuration to testing and acceptance — across SaaS and on-premise solutions.
  • Managed 6–10 concurrent projects, each valued between $100K–$250K, consistently delivering on time and within budget.
  • Oversaw diverse teams of Solution, Application, Technical, and Integration Consultants to ensure seamless delivery and customer satisfaction.
  • Partnered with internal sales teams to align deliverables with customer expectations and ROI goals.
  • Facilitated project governance: weekly client reviews, risk assessments, and budget tracking to maintain scope and financial control.
  • Delivered bi-weekly executive updates on progress, risks, and financial performance to key stakeholders.
  • Provided on-site project management and client relationship support as needed.
  • Workforce Management Solutions Provider

Application Consultant II

Kronos Incorporated (now UKG)
Lowell
01.2001 - 01.2004
  • Implemented and configured Kronos applications based on client-specific business and payroll requirements.
  • Conducted operational reviews to identify process inefficiencies and recommend system enhancements.
  • Installed application software, managed licensing, and applied system patches per best-practice standards.
  • Executed testing and validation to ensure alignment with business needs.
  • Supported integration of third-party tools to improve automation and efficiency.
  • Workforce Management Solutions Provider

Education

Bachelor of Science - Business Management – Information Technology

University of Phoenix
Woburn, MA

Business Management - Information Technology

University of Massachusetts
Lowell, MA

Associate Degree - Business Administration

Massachusetts Bay Community College
Wellesley, MA

Skills

  • Project planning and execution
  • Process improvement
  • Risk and quality management
  • Scope and cost control
  • Change management
  • Stakeholder communication
  • Cross-functional leadership
  • Professional services automation
  • Integration management
  • Microsoft Office expertise

Affiliations

Project Management Institute (PMI), Active Member

Certification

  • Lean Six Sigma Green Belt (LSSGB)
  • Certified Scrum Master (CSM)

Earlier Experience

  • Senior Technical Support Engineer
  • Professional Services Supervisor

Timeline

Program & Project Manager Associate Manager

Accenture
10.2018 - 11.2025

Project Manager

Kronos Incorporated (now UKG)
01.2004 - 01.2017

Application Consultant II

Kronos Incorporated (now UKG)
01.2001 - 01.2004

Bachelor of Science - Business Management – Information Technology

University of Phoenix

Business Management - Information Technology

University of Massachusetts

Associate Degree - Business Administration

Massachusetts Bay Community College
David Falanga