Seasoned individual with multiple skills, both tangible and intangible. Thrives in high pressure, high volume situations and has a knack for providing memorable personal experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Accounts Payable Analyst
Boston Medical Center, Boston
11.2024 - Current
Daily monitoring of bank balances to ensure sufficient funds are available for payment processing.
Collaborating with other departments such as Purchasing and Receiving in resolving invoice discrepancies.
Processing high volume of vendor invoices and payments in a timely manner.
Managing the entire cycle of Accounts Payable process from invoice entry through payment posting.
Reviewing invoices for accuracy and completeness
Developing and maintaining relationships with vendors by providing prompt resolution of invoice issues.
Recommending changes in existing practices or procedures based on knowledge gained from experience.
Real Estate Sales Agent
Coldwell Banker Realty - The Padmatch Group
03.2023 - 01.2025
Providing outstanding customer care through meeting client needs.
Negotiating with agents from other companies and landlords.
Increasing my network and promoting my brand by attending social events, seminars, and open houses.
Continuous upkeep on market offerings, conditions, and changes to the industry.
Developing creative marketing strategies to showcase properties effectively, leveraging digital platforms to expand reach, and attract qualified buyers.
Partnering with team members to streamline property showings, enhancing client experience, and maximizing viewing opportunities for potential buyers.
Desk Attendant/Cashier
South End Fitness Center (BPHC)
05.2023 - 11.2024
Process transactions for SEFC members, ensuring proper cash and credit in register at end of shift.
Check-in guests for both new and renewing memberships
Manage inventory
Providing great customer service through greetings and cordially speaking with members both in person and on telephone.
Manage cash register and reconcile cash at end of every shift
Maintaining daily cleanliness of the gym, locker rooms and pool
Track daily levels of Ph and Chlorine of the pool
Answer phone calls
Create reservations for the pool and basketball court
Assisting members on gym equipment usage
Server
Lucky Strike
06.2023 - 06.2024
Provided excellent customer care by diligently taking food and beverage orders, along with making recommendations for guests
Prepared alcoholic beverages and cocktails, especially during peak hours
Exercised appropriate solutions for conflicts between guests and employees
Recorded and reconciled cash and credit in hand at the end of every shift
Ensured proper cash handling and credit usage for transactions, as well as resolving any issues with cash or credit cards
Prepared drinks and cocktails for guests
Assisted servers, bartenders and managers during large events and high volume hours
Trained new oncoming servers
Ensured food and drinks were always served safely to high quality standards
Maintained proper cleanliness and organization at work stations at all times
Helped setup small and large scale company events and reservations
Created lasting memories and relationships with guests and co-workers
Host
Trillium Brewing Company
09.2022 - 04.2023
Processed payments from customers using a POS system.
Provided excellent customer service by anticipating customer needs and directing them to their tables
Answered telephone inquiries and scheduled reservations
Managed large parties and quickly rearranged table setups to accommodate certain groups, especially during high volume hours
Packed to-go orders
Served as point-of-contact for any customer questions, requests and conflicts
Helped servers clean tables and dining area
Trained new employees
Created lasting memories and relationships with guests and co-workers
Education
Kinesiology
Pennsylvania State University
University Park, PA
Real Estate License
Massachusetts Academy of Real Estate
150 Wood Road Suite 104 Braintree, MA 02184
Skills
Problem-SolvingConflict Resolution
Effective Time Management
Attention to Detail
Adaptability
Communication Skills
Customer Retention
Microsoft Office 365
Point of Sale (POS)
Cash Handling
Affiliations
Reading
Cooking
Boxing
Socializing & Spending Time Outdoors
Certification
Massachusetts Real Estate License
CPR Certified
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Accounts Payable Analyst
Boston Medical Center, Boston
11.2024 - Current
Server
Lucky Strike
06.2023 - 06.2024
Desk Attendant/Cashier
South End Fitness Center (BPHC)
05.2023 - 11.2024
Real Estate Sales Agent
Coldwell Banker Realty - The Padmatch Group
03.2023 - 01.2025
Host
Trillium Brewing Company
09.2022 - 04.2023
Real Estate License
Massachusetts Academy of Real Estate
Kinesiology
Pennsylvania State University
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