Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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David Powers

Natick

Summary

Dynamic professional with extensive experience at MGM Fenway, excelling in crafting innovative cocktail menus and managing inventory. Recognized for speed and accuracy in high-pressure environments, I effectively trained teams and enhanced customer satisfaction through efficient service. Proven ability to multitask while maintaining cleanliness standards, ensuring exceptional event experiences.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Catering-Bartender/Server/Cashier

MGM Fenway
05.2024 - Current
  • Crafted and served innovative cocktail menus tailored to diverse event themes.
  • Managed inventory control for bar supplies, ensuring optimal stock levels for events.
  • Collaborated with catering teams to coordinate seamless beverage service during high-profile events.
  • Trained new bartenders on equipment usage and drink preparation techniques to enhance team efficiency.

Cashier/Cook Operator

Aramark
06.2023 - Current
  • Processed customer transactions accurately and efficiently at point-of-sale system.
  • Assisted customers in locating products and provided information on promotions.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth operation during peak hours.

Service Experience Specialist

Nordstrom
09.2021 - 05.2023
  • Enhanced customer satisfaction by addressing inquiries and resolving issues efficiently.
  • Collaborated with teams to streamline service processes, improving overall response times.
  • Trained new team members on service protocols and best practices for exceptional customer experiences.
  • Analyzed customer feedback to identify trends and recommend actionable improvements.

Laboratory Technician

Quest Diagnostics
07.2020 - 08.2021
  • Conducted routine laboratory tests, ensuring compliance with safety protocols and quality standards.
  • Maintained accurate records of experimental data and results using laboratory information management systems.
  • Assisted in the development and validation of new testing procedures to enhance operational efficiency.
  • Collaborated with team members to troubleshoot equipment issues, minimizing downtime and optimizing workflow.

Director of Nutritional Services

St. Patrick's Manor
09.2018 - 07.2019

Oversaw team performance, ensuring adherence to food safety and sanitation standards.

  • Collaborated with healthcare professionals to tailor nutrition plans for diverse patient populations.
  • Conducted staff training sessions to enhance knowledge of dietary regulations and best practices.
  • Supervise the preparation of 300 meals 3 times a day. Around 200 delivered to rooms and 100 in the dinning room.

Manager in Charge

Powers Wines and Spirits
01.1996 - 06.2014

Day to day operations such as the schedule, hiring, ordering, advertising, shipping and receiving. I was also the buyer of all fine wines and spirits. Everyday I was on the floor dealing with clients personally.

Education

High School Diploma -

Natick High School
Natick, MA
06-1996

Skills

  • Speed and accuracy
  • Efficient multitasking
  • Cleanliness standards
  • Flexible schedule

Accomplishments

  • Trained and mentored [number] employees.

  • Achieved 100% of sales quote.
  • Completed manager training program.
  • Supervised team of 30 staff members.

  • Resolved product issue through consumer testing. Hosted weekly wine and food tastings.

Certification

Bartender Training

  • Clean Room Tech.Sanofi
  • DEI and Safety Classes at Quest Diagnostics.
  • Cook and Prep-Cook Training St. Patrick's Manor
  • Grill and fryer at Fenway Park

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Catering-Bartender/Server/Cashier

MGM Fenway
05.2024 - Current

Cashier/Cook Operator

Aramark
06.2023 - Current

Service Experience Specialist

Nordstrom
09.2021 - 05.2023

Laboratory Technician

Quest Diagnostics
07.2020 - 08.2021

Director of Nutritional Services

St. Patrick's Manor
09.2018 - 07.2019

Manager in Charge

Powers Wines and Spirits
01.1996 - 06.2014

High School Diploma -

Natick High School
David Powers