Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
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David Rivera

Springfield,MA

Summary

Dynamic professional with experience at Amazon, excelling in quality assurance and forklift operation. Proven ability to enhance customer service and team collaboration as a Barista at Starbucks. Recognized for attention to detail and effective time management, consistently ensuring safe and timely shipments while fostering a positive workplace environment.

Overview

4
4
years of professional experience

Work History

Amazon Associate

Amazon
53 Sturbridge Rd, MA
10.2024 - Current
  • Worked in the shipping area of the facility ensuring shipments were getting ready to depart safely and accounted for.
  • Switched around positions for better performance.
  • Ensured Quality service was performed by other associates to improve sales and not miss any shipments.
  • Operated a Forklift for heavier shipments being delivered to other facilities.
  • Help on making about 24k per shift in packages being delivered to their next destination.

Barista

Starbuck Coffee
05.2021 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Maintained regular and consistent attendance and punctuality.

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Courteous and professional
  • Multiple priorities management
  • Forklift operation

Accomplishments

  • Achieved Coffee Master by completing Coffee Academy within the Starbucks company with accuracy and efficiency.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Amazon Associate

Amazon
10.2024 - Current

Barista

Starbuck Coffee
05.2021 - 09.2024

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David Rivera