David Rivera
Springfield,MA
Summary
Dynamic professional with experience at Amazon, excelling in quality assurance and forklift operation. Proven ability to enhance customer service and team collaboration as a Barista at Starbucks. Recognized for attention to detail and effective time management, consistently ensuring safe and timely shipments while fostering a positive workplace environment.
Overview
4
4
years of professional experience
Work History
Amazon Associate
Amazon
53 Sturbridge Rd Charlton, MA 01507
10.2024 - Current
- Worked in the shipping area of the facility ensuring shipments were getting ready to depart safely and accounted for.
- Switched around positions for better performance.
- Ensured Quality service was performed by other associates to improve sales and not miss any shipments.
- Operated a Forklift for heavier shipments being delivered to other facilities.
- Help on making about 24k per shift in packages being delivered to their next destination.
Barista
Starbuck Coffee
1340 Boston Rd Springfield, MA 01119
05.2021 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Maintained regular and consistent attendance and punctuality.
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Courteous and professional
- Multiple priorities management
- Forklift operation
Accomplishments
- Achieved Coffee Master by completing Coffee Academy within the Starbucks company with accuracy and efficiency.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Amazon Associate
Amazon
10.2024 - Current
Barista
Starbuck Coffee
05.2021 - 09.2024