DAYANNA ALVES DASILVA
Revere
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
Boston
02.2026 - Current
- Collected blood samples from patients following strict safety protocols.
- Prepared specimens for laboratory analysis and transport to testing facilities.
- Maintained accurate patient records and documentation in electronic systems.
- Maintained a clean, safe, and organized work environment.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Monitored inventory levels of supplies used in phlebotomy services.
- Educated patients on proper blood draw techniques.
Accountant Assistant
Genesis Tax House
Somerville
12.2023 - 02.2026
- Handle confidential records and sensitive information
- Work in fast-paced environments with attention to detail
- Communicate clearly with diverse clients
- Assisted in preparing client tax returns and financial statements.
- Coordinated with external auditors to facilitate annual audits.
- Calculated and filed tax returns, ensuring compliance with local, state, and federal regulations.
Receptionist
Genesis Tax House
Somerville
09.2023 - 12.2023
- Scheduling, front desk operations, and customer-focused service
- Bilingual communication support
- Scheduled appointments and maintained the calendar for tax consultations.
- Maintained office supplies inventory and ordered necessary materials promptly.
Administrative Support
RBN Cleaning Corporation
Woburn
04.2020 - 08.2023
- Organized records, supported onboarding, and maintained client communication
Education
Health Science - Nursing
Bunker Hill Community College
Boston, MA 01.2025 - 04.2026
Phlebotomy Technician Program - Phlebotomy I
Bunker Hill Community College
Boston, MABusiness Finance Certificate -
Computer Systems Institute
Charlestown, MASkills
- Blood collection
- Client communication
- Medical records management
- Time management
- Proper labeling
- HIPAA compliance
- Communication
- Specimen collection and storage
- Butterfly needle technique
- Venipuncture and capillary puncture
- Health and safety
- Infection control
- Data entry
- Laboratory procedures understanding
- Patient care
- Blood collection techniques
- Recording data
Certification
Certified Phlebotomy Technician (CPT), Active
Languages
- Portuguese, Fluent
- English, Fluent
- Spanish, Basic
Clinical Training And Skills
- Venipuncture and capillary puncture under supervision
- Patient identification, site selection, and infection control
- Specimen collection, labeling, handling, and transport
- Vital signs measurement
- Electronic Health Records (EHR) documentation
- Patient communication, comfort, and anxiety reduction
- OSHA & CLIA compliance
Timeline
Phlebotomist
Quest Diagnostics
02.2026 - Current
Health Science - Nursing
Bunker Hill Community College
01.2025 - 04.2026
Accountant Assistant
Genesis Tax House
12.2023 - 02.2026
Receptionist
Genesis Tax House
09.2023 - 12.2023
Administrative Support
RBN Cleaning Corporation
04.2020 - 08.2023
Phlebotomy Technician Program - Phlebotomy I
Bunker Hill Community College
Business Finance Certificate -
Computer Systems Institute