Summary
Overview
Work History
Education
Skills
Timeline
Generic

DeAndre' Sims

Providence

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

9
9
years of professional experience

Work History

Store Manager

Seven For All Mankind
02.2023 - 12.2023
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Luxury Sales

Saks Fifth Avenue
09.2021 - 02.2023
  • Boosted customer satisfaction by providing personalized consultations and recommendations for luxury products.
  • Achieved consistent sales growth by cultivating strong relationships with clients and understanding their preferences.
  • Increased repeat business through excellent communication skills and attentive follow-ups on client inquiries.
  • Exceeded sales targets by employing persuasive techniques and demonstrating a deep understanding of luxury products.
  • Developed marketing strategies to target prospective clients and further expand the store''s reach within the luxury market.

Department Manager

Nordstrom
01.2019 - 09.2021
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

Sales Supervisor

Sprint
07.2014 - 01.2019
  • Improving sales by implementing effective training programs for new and existing employees.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.

Education

Bachelor of Arts - Business Administration And Marketing

Winston Salem State University
Winston

Skills

  • Business and leadership development
  • Personnel Development
  • Customer Relations
  • Strategic Thinker

Timeline

Store Manager

Seven For All Mankind
02.2023 - 12.2023

Luxury Sales

Saks Fifth Avenue
09.2021 - 02.2023

Department Manager

Nordstrom
01.2019 - 09.2021

Sales Supervisor

Sprint
07.2014 - 01.2019

Bachelor of Arts - Business Administration And Marketing

Winston Salem State University

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DeAndre' Sims