Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Deanna Mendoza

Worcester

Summary

Dynamic and detail-oriented professional with extensive experience as a Pharmacy Technician at St. Vincent Hospital. Proven expertise in insurance processing and pharmaceutical calculations, complemented by exceptional customer service and problem-solving skills. Recognized for maintaining high standards of accuracy and efficiency in fast-paced environments while fostering strong team collaboration.

Overview

19
19
years of professional experience

Work History

Bartender

Greendales pub
Worcester
05.2021 - Current
  • Maintained cleanliness of bar area and organized supplies.
  • Mixed cocktails and served beverages to customers efficiently.
  • Operated cash register and processed customer payments accurately.
  • Monitored inventory levels and communicated restocking needs to management.
  • Ensured compliance with health and safety regulations in food service areas.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Resolved customer complaints in a professional manner.

Farm Hand

Kona Coffe
Kailua-Kona
06.2018 - 08.2019
  • Operated farm machinery for planting and harvesting Kona coffee crops.
  • Maintained equipment to ensure optimal performance and safety standards.
  • Assisted in the care and maintenance of coffee plants throughout growing season.
  • Collaborated with team members to enhance workflow efficiency on the farm.
  • Maintained cleanliness and organization of tools and work areas consistently.
  • Loaded and unloaded trucks with supplies or products from the farm.
  • Operated irrigation systems to provide adequate water supply for plants.

Pharmacy Technician

St. Vincent Hospital
Worcester
07.2013 - 07.2017
  • Restocked intravenous supplies and prepared IV packs for chemotherapy under sterile conditions.
  • Computed charges for medications and equipment dispensed to hospital patients, entering data in computer.
  • Delivered medications and pharmaceutical supplies to patients, nursing stations, or surgical departments.
  • Processed medical insurance claim forms and maintained accurate records.
  • Supplied and monitored robotic dispensers, ensuring correct labeling of containers.
  • Ordered, labeled, and counted medication stock, entering inventory data into computer systems.
  • Received and stored incoming supplies, verifying quantities and checking for outdated medications.
  • Responded to phone inquiries regarding medication and supply requests.

Pharmacy Technician

CVS Pharmacy
Worcester
01.2007 - 05.2013
  • Verified completeness and accuracy of written prescription or refill requests.
  • Established and maintained patient profiles, documenting individual medication lists.
  • Ensured proper storage and security conditions for pharmaceuticals.
  • Responded to telephone inquiries, addressing questions or requests from patients.
  • Prepared pharmaceutical mixtures according to prescribed specifications.
  • Priced and filed completed prescriptions efficiently.
  • Assisted customers by answering inquiries and locating items, referring complex questions to pharmacists.
  • Received and stored incoming supplies, verifying invoice quantities and checking for expired medications.

Education

Some College (No Degree) - General Studies

Quinsigamond Community College
Worcester, MA

High School Diploma -

Burncoat Senior High School
Worcester, MA

Skills

  • Organizational skills
  • Quick learner
  • Detail orientation
  • Cash handling
  • Point of sale operations
  • Customer service excellence
  • Team collaboration
  • Problem-solving abilities
  • Strong work ethic
  • Insurance processing expertise
  • Pharmaceutical calculations
  • Data entry proficiency
  • Customer service

References

  • Monika Gjylapi, Lead Technician, St. Vincent Hospital, (508) 320-4220
  • Alesha Brunell, Inventory Specialist, (508) 363-5000
  • Courtney Royal, Pharmacy Technician, (774) 239-3559
  • Derek Omalley, Groundskeeper, (508) 963-8226

References

References available upon request.

Timeline

Bartender

Greendales pub
05.2021 - Current

Farm Hand

Kona Coffe
06.2018 - 08.2019

Pharmacy Technician

St. Vincent Hospital
07.2013 - 07.2017

Pharmacy Technician

CVS Pharmacy
01.2007 - 05.2013

Some College (No Degree) - General Studies

Quinsigamond Community College

High School Diploma -

Burncoat Senior High School

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Deanna Mendoza