Debbie Wong
Westborough
Summary
Dedicated and highly organized professional with over 10 years of experience in business operations, financial administration, and team leadership across the restaurant, retail, and financial services industries. Proven track record in managing payroll, accounts payable, budgeting, and day-to-day operations for a family-owned restaurant, while balancing the demands of raising a family. Prior experience includes retail management and a corporate role as a marketing assistant in a financial firm, providing a well-rounded foundation in customer service, marketing support, and office coordination. Recognized for being reliable, detail-oriented, and adaptable, with strong problem-solving skills and the ability to thrive in dynamic, fast-paced environments.
Overview
20
20
years of professional experience
Work History
Accounts Payable Administrator
Chung's Kitchen Inc.
01.2006 - Current
- Executed payments to vendor accounts and completed payroll processing for 2 restaurant locations.
- Entered purchase orders, invoices and payments into company accounting system.
- Liaised with vendors to communicate payment status.
Payroll Manager
Chung's Kitchen Inc.
01.2006 - Current
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution for two locations.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Onboarded new employees into payroll software
- Investigated payroll variances and employee claims to resolve discrepancies.
- Processed payroll garnishments such as tax liens and child support.
Retail Manager
Abercrombie & Fitch
04.2009 - 05.2010
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Recruited potential employees to join the store team.
- Followed opening and closing procedures including settling cash registers.
Marketing Assistant
OFI Institutional Asset Management
09.2006 - 10.2009
- Created Microsoft Powerpoint presentation materials for the sales team meetings in a timely manner
- Proofread marketing collateral ahead of printing to eliminate errors.
- Updated spreadsheets with statistical, financial and non-financial information.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Education
Bachelor of Science - Marketing
Northeastern University
Boston05-2006
High School Diploma -
Westborough High School
Westborough05-2001
Skills
- Flexible and adaptable
- Dependable and responsible
- Interpersonal communication
- Decision-making
- Multitasking abilities
- Written communication
- Staff management
- Retail operations management
- Documentation proficiency
- Business administration
- Marketing management
Timeline
Retail Manager
Abercrombie & Fitch
04.2009 - 05.2010
Marketing Assistant
OFI Institutional Asset Management
09.2006 - 10.2009
Accounts Payable Administrator
Chung's Kitchen Inc.
01.2006 - Current
Payroll Manager
Chung's Kitchen Inc.
01.2006 - Current
Bachelor of Science - Marketing
Northeastern University
High School Diploma -
Westborough High School
Professional Skills
Administrative & Office Management
Business & Financial Operations
- Scheduling & Staff Coordination
- Operational Support & Office Organization
- Document Management & Data Entry
- Customer Service & Conflict Resolution
- Inventory Management & Ordering
- POS & Back-office Systems (QuickBooks, Square, Toast)
Business & Financial Operations
- Accounts Payable
- Payroll Processing & Compliance
- Budgeting & Expense Management
- Vendor & Supplier Management
- Financial Record-Keeping
- Billing and Invoicing
- Staff Supervision & Training
- Team Scheduling & Shift Management
- Performance Evaluation
- Cross-functional Communication
- Problem-solving Under Pressure
- Small Business Operations
- Microsoft Office Suite (Excel, Word, Outlook)
- Google Workspace (Docs, Sheets, Gmail)
- QuickBooks Online Payroll, Gusto
- POS Systems (Toast)