Dara Baptiste

Results-driven Management Professional with over 20 years of experience in the hospitality industry, operations, administration, training, and education. Skilled in recruiting and training employees, managing staff, and resolving employee issues to optimize office operations. Proficient in maintaining records, developing policies, and utilizing strong communication, conflict resolution, and leadership skills to enhance organizational productivity. Demonstrated success in acquiring qualified team members, developing and coaching teams to uphold a company's culture, mission, and vision. Experienced in curating and executing private and corporate events, implementing performance management practices, overseeing payroll processing, and proficient in all Microsoft Office Programs. Knowledgeable about Massachusetts education and labor laws with a solution-based approach to problem-solving.