Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Delaney Hamel

Southampton,MA

Summary

Dynamic and dedicated professional with experience in customer service at B Napoli and Hamels Creative Catering. Proven ability to multitask effectively while maintaining high service standards. Known for patience and empathy, ensuring guest satisfaction and swift resolution of inquiries.

Overview

2
2
years of professional experience

Work History

Hostess

B Napoli
07.2024 - 12.2024
  • Greeted and seated guests promptly, ensuring positive first impressions.
  • Managed reservations and waitlists using restaurant management software.
  • Assisted servers by relaying guest needs and ensuring timely service.
  • Maintained cleanliness and organization of dining area for optimal guest experience.

Server

Hamels Creative Catering at the Summit View Banquet & Meeting House
06.2023 - 06.2024
  • Maintained cleanliness of dining area, adhering to safety and hygiene standards.
  • Responded to guest inquiries and resolved concerns in a timely manner.
  • Supported team members during peak service hours by coordinating tasks effectively.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Mt. Tom Academy
Holyoke Community College
06-2026

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Interests

  • Backpacking and Hiking
  • Music
  • Outdoor Recreation
  • Baking
  • Cooking
  • Horseback Riding

Timeline

Hostess

B Napoli
07.2024 - 12.2024

Server

Hamels Creative Catering at the Summit View Banquet & Meeting House
06.2023 - 06.2024

High School Diploma -

Mt. Tom Academy

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Delaney Hamel