Experienced professional with 17+ years in healthcare systems. Specializing in EHR, patient portals, data analysis, and technology implementation. Skilled in troubleshooting and delivering solutions aligned with organizational needs. Transitioning to cybersecurity, pursuing certifications, and committed to applying security best practices to protect data and enhance system integrity.
Technical Skills: Business process improvement, security protocols, application support, data validation, error detection, data security, report generation, software troubleshooting, data cleansing
Tools, Systems & Applications: Epic EHR, CCC, TeleTracking, Citrix Workspace, Microsoft Suite, database management tools, cloud platforms, Windows Server, Office365, Mac & PC platforms, API tools
Troubleshooting: Software, network, internet, hardware, app compatibility, database errors, API issues, website bugs, server problems, mobile apps, cloud services
Hardware: PCs, laptops, printers, scanners, routers, modems, mobile devices, servers
Languages: English, Spanish