Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demetrius Williams

Bellingham

Summary

Dynamic Flooring Installer with a proven track record at Guillette's Carpet & Floor Service, skilled in hardwood installation and exceptional problem-solving. Known for enhancing customer satisfaction through meticulous craftsmanship and timely project completion, resulting in increased referral business and strong client relationships. Committed to maintaining a safe and organized work environment.

Overview

5
5
years of professional experience

Work History

Flooring Installer

Guillette's Carpet & Floor Service
10.2016 - 03.2022
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.
  • Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
  • Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
  • Collaborated with team members to efficiently complete large-scale commercial flooring installations.
  • Demonstrated versatility in handling a variety of projects such as residential homes, office buildings, retail stores – delivering consistent quality across all settings.
  • Increased referral business through satisfied customers who appreciated attention to detail and quality workmanship in their flooring installations.
  • Improved flooring installation quality by using precision tools and techniques.
  • Offered post-installation support to clients, addressing any concerns and ensuring their complete satisfaction with the final product.
  • Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
  • Installed sheeting on floor surfaces, applying adhesive, and rolling with Type tool to form smoothest finish.
  • Recorded measurements and devised plans to match installation specifications.
  • Spread adhesive cement over floor to prevent board joint wearing.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Supplied accurate measurements and estimates for projects.
  • Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
  • Worked with different adhesives to join foundation, flooring, and wall materials.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Delivered custom flooring solutions, working closely with clients to capture their vision and requirements.
  • Enhanced aesthetic appeal of spaces, selecting and recommending flooring materials based on client preferences and needs.
  • Ensured durability and longevity of installed floors with application of appropriate finishes and sealants.
  • Increased operational efficiency, implementing organizational strategies for tools and equipment.
  • Strengthened client relationships, providing maintenance tips and follow-up services to ensure satisfaction with installed flooring.
  • Streamlined installation process, using advanced tools and equipment to increase speed and accuracy.
  • Addressed and resolved client concerns promptly, ensuring high level of customer satisfaction and retention.
  • Achieved high level of precision in tile laying, resulting in consistently positive feedback from clients.
  • Increased repeat business by establishing trust through transparent communication and reliable service delivery.
  • Maintained safe work environment by adhering to all safety protocols and guidelines during installations.
  • Contributed to team success by sharing knowledge and techniques for efficient flooring installation with new hires.
  • Improved project efficiency with precise cutting and fitting of various flooring materials.
  • Improved team performance, leading by example and setting high standards for quality and professionalism in flooring installation.
  • Enhanced customer satisfaction by meticulously installing high-quality flooring according to client specifications.
  • Adapted to evolving industry trends, incorporating eco-friendly and sustainable flooring options into service offerings.
  • Demonstrated craftsmanship in installing complex floor designs, enhancing property value and client satisfaction.
  • Optimized project outcomes by effectively managing inventory and supplies, reducing unnecessary expenses.
  • Reduced waste and optimized material usage through careful planning and measurement of flooring areas.
  • Ensured timely completion of projects, coordinating with other contractors and managing installation timelines.
  • Facilitated smoother project execution by maintaining clean and organized work area, minimizing disruptions to client's daily activities.
  • Continuously updated knowledge on current trends in the industry, applying innovative techniques and technologies when applicable for better results in each project undertaken.
  • Mentored junior team members on best practices for flooring installation – sharing expertise and fostering a collaborative work environment.
  • Provided exceptional customer service by addressing client concerns promptly and professionally throughout the installation process.

Education

Lithia Springs High School
Lithia Springs, GA

Skills

  • Excellent work ethic
  • Proper tool usage
  • Deadline management
  • Installation management
  • Hardwood installation
  • Floor leveling techniques
  • Safe workplace procedures
  • Carpet installation
  • Demolition
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Material handling
  • Decision-making

Timeline

Flooring Installer

Guillette's Carpet & Floor Service
10.2016 - 03.2022

Lithia Springs High School
Demetrius Williams