Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Gabriela De Mora Cooper

Worcester

Summary

Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to gain experience and a better knowledge of where these skills can be applied and further developed, in my future career in law enforcement. Prepared to leverage these abilities to contribute to operational success and team efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dispatcher

Uxbridge Police Department
06.2025 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Cashier

Luv2Play
04.2022 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Intern

Sutton Police Department
02.2023 - 03.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.
  • Demonstrated commitment to public service by consistently arriving punctually for scheduled shifts and dedicating extra time when necessary for special assignments or projects.
  • Improved internal communication within the department by helping maintain an efficient filing system for reports and records.
  • Shadowed experienced officers during traffic stops, gaining valuable insight into proper procedures and techniques.

Intern

Anthony J. Luzzo, P.C.
08.2022 - 10.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Education

Criminal Justice (Police Concentration)

Fitchburg State University
Fitchburg, MA
05-2028

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Customer relations

Accomplishments

    At the age of 16, I organized and ran a successful fundraiser for local first responders by hosting a field day event at local schools. Through event participation and community support, I raised over $4,000 for the cause. This experience helped me develop strong organizational, communication, and networking skills while engaging the local community in supporting a meaningful cause.

Certification

  • CPR Certification
  • State 911 Department - NG 911 Equipment Certification
  • Total Response - Emergency Medical Dispatch with TCPR Certification
  • APCO - Public Safety Telecommunicator

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dispatcher

Uxbridge Police Department
06.2025 - Current

Intern

Sutton Police Department
02.2023 - 03.2023

Intern

Anthony J. Luzzo, P.C.
08.2022 - 10.2022

Cashier

Luv2Play
04.2022 - 08.2024

Criminal Justice (Police Concentration)

Fitchburg State University
Gabriela De Mora Cooper