Gabriela De Mora Cooper
Worcester
Summary
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to gain experience and a better knowledge of where these skills can be applied and further developed, in my future career in law enforcement. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
Uxbridge Police Department
06.2025 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Cashier
Luv2Play
04.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Intern
Sutton Police Department
02.2023 - 03.2023
- Sorted and organized files, spreadsheets, and reports.
- Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.
- Demonstrated commitment to public service by consistently arriving punctually for scheduled shifts and dedicating extra time when necessary for special assignments or projects.
- Improved internal communication within the department by helping maintain an efficient filing system for reports and records.
- Shadowed experienced officers during traffic stops, gaining valuable insight into proper procedures and techniques.
Intern
Anthony J. Luzzo, P.C.
08.2022 - 10.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Criminal Justice (Police Concentration)
Fitchburg State University
Fitchburg, MA05-2028
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Customer relations
Accomplishments
At the age of 16, I organized and ran a successful fundraiser for local first responders by hosting a field day event at local schools. Through event participation and community support, I raised over $4,000 for the cause. This experience helped me develop strong organizational, communication, and networking skills while engaging the local community in supporting a meaningful cause.
Certification
- CPR Certification
- State 911 Department - NG 911 Equipment Certification
- Total Response - Emergency Medical Dispatch with TCPR Certification
- APCO - Public Safety Telecommunicator
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatcher
Uxbridge Police Department
06.2025 - Current
Intern
Sutton Police Department
02.2023 - 03.2023
Intern
Anthony J. Luzzo, P.C.
08.2022 - 10.2022
Cashier
Luv2Play
04.2022 - 08.2024
Criminal Justice (Police Concentration)
Fitchburg State University
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