Denise Taranti
Saugus
Summary
Developed leadership and coordination skills in group home environment, looking to transition into new field. Proven track record in managing staff, residents and ensuring the safety of the group house, Seeking to leverage management and communication skills in dynamic and collaborative setting.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Site Supervisor
Riverside Community Care
01.2018 - Current
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversee personnel safety and efforts at group home.
- Supervise material usage and employee hours to keep group home within budget.
- Develop work schedules for team members to maximize shift coverage.
- Conduct thorough quality assurance checks on completed work, ensuring compliance with industry standards and client care plans.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the group home.
- Enhanced house safety by implementing strict safety protocols and conducting regular inspections.
- Collaborate with management and fellow supervisors to organize operations.
- Oversee employee attendance record, handle payroll, and ordered new materials for sites.
- Improve employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Resolved issues among team members to keep employees on task.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Provided feedback to workers on job performance and safety procedures.
- Investigated and reported on accidents, injuries and incidents.
- Assisted in hiring new employees.
- Manage various general office duties such as answering telephone lines, completing insurance forms and incoming mail.
- Maintaining monthly reports and submit reports to Department of Developmental Services.
- Responsible for paying individual’s monthly bills.
- Perform inventory of office and medical supplies.
- Submit work orders for items that need to be fixed within the group home.
- Accurately documented all elements of assessments, treatments, medication, discharge instructions, and follow-up care.
- Follow infection control procedures.
- Perform and record vital signs for individual’s, including temperature, pulse, blood pressure and weight.
- Assisted individuals with daily functions such as dressing, bathing, cooking, transport to and from appointments, laundry, food shopping and medication management.
- Completed all daily living tasks to enhance the quality of life of individuals.
- Engaged individuals with games, crafts, cooking, music, reading and other activities.
- Assist residents with doctor prescribed physical therapy programs.
Residential Counselor
Riverside Community Care
02.2012 - 01.2018
- Manage various general office duties such as answering telephone lines, completing insurance forms and mail.
- Performed monthly inventory and maintained office and medication supply counts.
- Implemented necessary changes based on evaluation of staffing.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Accurately documented all elements of assessments, treatments, medication, discharge instructions, and follow-up care.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Followed infection control procedures.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Take and recorded patient’s temperature, pulse, blood pressure and weight.
- Monitored and documented client progress toward meeting goals and objectives.
- Assisted patients with daily functions.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Ensure safety and well-being of patients.
- Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
- Transport patients to and from appointments.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Assisted patients with dressing, hygiene and grooming.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
- Completed all daily living tasks to enhance the quality of life of patients.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Engaged patients with games, crafts, cooking, music, reading and other activities.
- Delivered targeted interventions for individual residents based on their specific needs and treatment objectives.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Assisted residents in achieving personal goals by facilitating access to community resources and services.
- Served as a liaison between families or guardians of clients when necessary; providing updates about clients' progress or addressing any concerns they may have.
- Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
- Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
Clerk
Din Ho Dry Cleaners
11.2015 - 01.2017
- Assist customers with obtaining their property.
- Matched receipts to the proper articles of clothing and place them in a launder bag.
- Matched (tagged) clothing to the right receipt ensuring customers received the right clothing.
- Washed and folded drop off service orders.
- Assist customers with paying for their items.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls and assist callers with questions.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
Counselor
Elliot Community Human Services
07.2009 - 06.2011
- Manage various general office duties such as answering telephone lines, completing insurance forms and mail.
- Performed monthly inventory and maintained office and medication supply counts.
- Implemented necessary changes based on evaluation of staffing.
- Accurately documented all elements of assessments, treatments, medication, discharge instructions, and follow-up care.
- Followed infection control procedures
- Take and recorded patient’s temperature, pulse, blood pressure and weight.
- Assisted patients with daily functions.
- Ensure safety and well-being of patients.
- Transport patients to and from appointments.
- Assisted patients with dressing, hygiene and grooming.
- Completed all daily living tasks to enhance the quality of life of patients.
- Engaged patients with games, crafts, cooking, music, reading and other activities.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
Direct Support Professional
Bridgewell
11.2005 - 06.2009
- Manage various general office duties such as answering telephone lines, completing insurance forms and mail
- Performed monthly inventory and maintained office and medication supply counts
- Implemented necessary changes based on evaluation of staffing
- Accurately documented all elements of assessments, treatments, medication, discharge instructions, and follow-up care
- Followed infection control procedures
- Take and recorded patient’s temperature, pulse, blood pressure and weight
- Assisted patients with daily functions
- Ensure safety and well-being of patients
- Transport patients to and from appointments
- Assisted patients with dressing, hygiene and grooming
- Completed all daily living tasks to enhance the quality of life of patients
- Engaged patients with games, crafts, cooking, music, reading and other activities
Education
High School Diploma -
Saugus High
Saugus, Ma06.1999
Skills
- Team supervision
- Group home coordination
- Group home safety
- Microsoft Office applications
- Zoom and Teams
- HCIS for individual services plans (ISP)
- Compliance monitoring
- Operations management
- Personnel oversight
- Inventory and purchasing
- Financial management
- Hiring and Training
Certification
- Administer medication through TMU
- CPR and First Aid through American Red Cross
- Fire Safety through the Commonwealth of Massachusetts
- Human Rights through the Commonwealth of Massachusetts
Timeline
Site Supervisor
Riverside Community Care
01.2018 - Current
Clerk
Din Ho Dry Cleaners
11.2015 - 01.2017
Residential Counselor
Riverside Community Care
02.2012 - 01.2018
Counselor
Elliot Community Human Services
07.2009 - 06.2011
Direct Support Professional
Bridgewell
11.2005 - 06.2009
- Administer medication through TMU
- CPR and First Aid through American Red Cross
- Fire Safety through the Commonwealth of Massachusetts
- Human Rights through the Commonwealth of Massachusetts
High School Diploma -
Saugus High
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