Denise Williams
Dorchester
Summary
Accomplished Technical Writer and Documentation Management Specialist with 10 plus years of relevant experience looking for a full-time position in the Biotech/Pharma, Medical Device and software industries. Skilled technical writer with background in developing comprehensive documentation that simplifies complex information.
Overview
25
25
years of professional experience
Work History
Technical Writer/Domestic Violence Advocate
Association of Haitian Women of Boston
Dorchester
10.2024 - Current
- Accompanying clients to court.
- Providing emotional support for DV victims, and conducting intakes, providing legal referrals
- Drafted affidavits, victim impact statements, and various legal documents,
- Developed brochures, policies, and newsletters using MS Suite, Canva.
Technical Writer
EG Life Sciences/Olympus of The Americas
10.2023 - 08.2024
- Collaborated with engineers, and product managers in development of internal and external user manuals in Agile/scrum environment.
- Developed comprehensive instruction manuals, installation guides, IFUs, security white papers, for software applications.
- Created, Revised, and edited, technical documents based on product updates and user feedback using Adobe InDesign, Photoshop and Illustrator.
Technical Writer/Documentation Specialist
Genzyme
Allston
09.2012 - 10.2013
- Initiate, process, and maintain Document Change Requests for Training, QA, QC, Validations, Engineering, into site-wide electronic workflows using Livelink
- Manage document requests (DCRs for remediation project
- Assist in developing training program for GDP Process Manufacturing
Cell Culture Technician
Biogen Idec, Inc.
Cambridge
06.2011 - 02.2012
MFG Technician
Genzyme Biosurgery
Cambridge
08.2000 - 09.2008
Education
Bachelor of Science - Biomedical Clinical Sciences INTERNSHIP
Boston University
05.2011
Skills
- Agile methodology
- SharePoint
- Agile/Scrum
- SOPs/Job Aids/Policies
- MS Office Suite
- Adobe InDesign
- Adobe Illustrator
- Project management
- Scrum framework
Websites
Activities
- Certified Legal Interpreter
- Fluent in French
- Fluent in Haitian Creole
- Basic level Spanish
Timeline
Technical Writer/Domestic Violence Advocate
Association of Haitian Women of Boston
10.2024 - Current
Technical Writer
EG Life Sciences/Olympus of The Americas
10.2023 - 08.2024
Technical Writer/Documentation Specialist
Genzyme
09.2012 - 10.2013
Cell Culture Technician
Biogen Idec, Inc.
06.2011 - 02.2012
MFG Technician
Genzyme Biosurgery
08.2000 - 09.2008
Bachelor of Science - Biomedical Clinical Sciences INTERNSHIP
Boston University
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