Summary
Overview
Work History
Education
Skills
Timeline
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Dennis Bailer

Saugus

Summary

Dynamic and detail-oriented professional with a strong work ethic, honed at Regan Renovations. Proven ability to multitask and collaborate effectively, delivering exceptional customer service as a bartender. Skilled in problem-solving and safe food handling, consistently enhancing customer experiences while maintaining high standards of quality and efficiency.

Overview

9
9
years of professional experience

Work History

Carpenter

Regan Renovations
06.2023 - Current
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Executed work with proper tools and materials to maximize productivity.
  • Measured, drilled and sawed materials to perform successful home improvements.
  • Demonstrated close attention to detail to verify quality and accuracy of work.

Server

Double Bull Taphouse
06.2021 - 04.2025
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Delivery Driver

Amazon
02.2021 - 06.2021
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Server

Dave & Buster's
04.2019 - 03.2020
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Bartender

Kings Dining And Entertainment
11.2016 - 04.2019
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

No Degree - Criminal Justice

Salem State University
Salem, MA

High School Diploma -

St. Mary's High School
Lynn, MA
05-2015

Skills

  • Multitasking and organization
  • Team collaboration
  • Customer service
  • Strong work ethic
  • Safe food handling
  • Communication Skills
  • Problem-solving
  • Attention to detail

Timeline

Carpenter

Regan Renovations
06.2023 - Current

Server

Double Bull Taphouse
06.2021 - 04.2025

Delivery Driver

Amazon
02.2021 - 06.2021

Server

Dave & Buster's
04.2019 - 03.2020

Bartender

Kings Dining And Entertainment
11.2016 - 04.2019

No Degree - Criminal Justice

Salem State University

High School Diploma -

St. Mary's High School

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Dennis Bailer