Dennis Paiva
New Bedford
Summary
Dynamic Assistant Manager with a proven track record at Pancheros, excelling in team leadership and customer service. Skilled in staff development and problem-solving, I foster a positive work environment while enhancing operational efficiency. Committed to maintaining high standards, I effectively supervise daily operations and ensure exceptional service delivery.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Assistant Manager
Pancheros
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Supported team members in executing tasks efficiently and effectively.
- Collaborated with supervisors to identify areas for process improvement.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Participated in training sessions to enhance product knowledge and service skills.
- Facilitated scheduling, interviewing, and hiring processes for new employees.
Assistant Manager
Sonic
04.2018 - 09.2022
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Supported team members in executing tasks efficiently and effectively.
- Collaborated with supervisors to identify areas for process improvement.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Participated in training sessions to enhance product knowledge and service skills.
Education
High School Diploma -
Somerset Berkeley Regional HighSchool
Somerset MASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Task delegation
- Staff development
Certification
Serve-Safe Manager
TIPS Certification
Timeline
Assistant Manager
Sonic
04.2018 - 09.2022
Assistant Manager
Pancheros
High School Diploma -
Somerset Berkeley Regional HighSchool