Denzel Nimo
Charlestown
Summary
Dynamic and dedicated professional with experience at Whittier Rehab Hospital, excelling in patient support and communication. Proven ability to enhance patient care through active listening and emotional intelligence, while ensuring safety and compliance. Recognized for reliability and teamwork, contributing to a positive healthcare environment and improved patient experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospital Support Staff / Patient Support Aide
Whittier Rehab Hospital
Westborough
09.2024 - Current
- Support healthcare staff with daily operations while following safety and privacy standards.
- Assist with patient transport and room preparation.
- Maintain clean, organized environments.
- Communicate respectfully with patients, families, and staff.
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Maintained cleanliness and organization of patient rooms and common areas.
- Monitored patient vital signs and reported changes to medical staff promptly.
- Provided clients with emotional support and companionship.
Sales Associate
Lowe’s Home Improvement
Westborough
06.2023 - 08.2024
- Assisted customers with product selection and guidance.
- Restocked merchandise and supported store operations.
- Assisted customers in selecting home improvement products and solutions.
- Maintained product displays and ensured store organization for optimal customer experience.
- Collaborated with team members to meet daily sales goals and customer service standards.
- Handled inventory management tasks, including stocking shelves and tracking product availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Theater Associate
West Boylston Cinemas
West Boylston
06.2023 - 12.2023
- Delivered customer service at concessions and ticketing.
- Cleaned and prepared theaters between showings and closing shifts.
- Worked as part of a team to ensure a safe and positive guest experience.
- Managed ticket sales and concession stand transactions efficiently.
- Assisted in daily operations and customer service at the cinema.
- Maintained cleanliness and organization throughout the theater environment.
- Trained new staff on policies and operational procedures effectively.
- Resolved customer complaints in a professional manner.
- Engaged customers through friendly interactions and effective communication skills.
Education
Associate Degree - Finance
Bunker Hill Community College (BHCC)
Boston, MA09-2027
Skills
- Patient Support
- Infection Control Awareness
- Safety & Compliance
- Communication
- Team Collaboration
- Reliability
- Customer service
- Team collaboration
- Patient care
- Communication skills
- Active listening
- Emotional intelligence
- Critical thinking
- Daily living assistance
Career Interest
Seeking healthcare support and CNA-track roles in rehabilitation, long-term care, or hospital settings.
Languages
English
Professional
Certification
osha certification
Timeline
Hospital Support Staff / Patient Support Aide
Whittier Rehab Hospital
09.2024 - Current
Sales Associate
Lowe’s Home Improvement
06.2023 - 08.2024
Theater Associate
West Boylston Cinemas
06.2023 - 12.2023
Associate Degree - Finance
Bunker Hill Community College (BHCC)