Derek huynh
Quincy,MA
Summary
Assistant manger at SetPoint gave me experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. While Day trading with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager - Client Servicing
SetPoint Rx
06.2022 - Current
- Complied with established internal controls and policies.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Monitored and evaluated program performance to determine value and quality.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Helped clients set and achieve health and wellness goals.
Day Trader
Self Employed
08.2019 - Current
- Monitored market trends and developed strategies to capitalize on potential opportunities.
- Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.
- Made fast decisions based on fluctuating market resulting in profit of $[Amount].
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- Collaborated with analysts and coverage traders to distribute relevant market information.
- Created daily market recaps and profit and loss information to [Number] senior traders at close of each trading day.
- Identified market leaders by utilizing and analyzing data from [Type] technical tools and [Software].
- Created and implemented strategic trading approaches.
- Conducted research to answer questions and handle issues using multiple systems and resources.
Front Desk Representative
North East Health And Fitness
11.2017 - 12.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Transcribed phone messages and relayed to appropriate personnel.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Maintained clean and organized front desk areas to uphold polished company image.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Floor Installer
Kennedy Floor Sanding
12.2017 - 04.2019
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings [Number]%.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Removed existing flooring to prepare [Type] and [Type] floor surfaces for new flooring.
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Professionally sanded and sealed floors to complete installation process.
Education
High School Diploma -
North Quincy High School
Quincy, MA06.2016
Skills
- Business Objective Analysis
- Member Support
- Following Up with Clients
- Process Improvement Initiatives
- Client Servicing
- Team Support
- Business Analytics
- Customer Satisfaction
- Troubleshooting Technical Issues
- Contact Management Systems
- Client Relationships
Certification
A
- CPT - Certified Personal Trainer
- CPM - Chartered Portfolio Manager
Languages
Vietnamese
Limited Working
Timeline
Assistant Manager - Client Servicing
SetPoint Rx
06.2022 - Current
Day Trader
Self Employed
08.2019 - Current
Floor Installer
Kennedy Floor Sanding
12.2017 - 04.2019
Front Desk Representative
North East Health And Fitness
11.2017 - 12.2021
High School Diploma -
North Quincy High School
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