Derek Johnson
Lynn
Summary
Hardworking with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Detail-oriented with experience in records management, Microsoft Office and financial programs. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Payroll/ Accounting Clerk
Lynn Public Schools
09.2023 - 07.2024
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Managed and updated employee benefits information.
- Generated reports to track employee time and attendance.
- Audited timesheets and payroll records for accuracy.
HEAD TELLER
ST JEANS CREDIT UNION
09.2014 - 08.2023
- Adhered strictly to internal audit controls for accuracy in processing transactions
- Consistently demonstrated strong customer service skills, resolving customer inquiries and complaints in a professional manner
- Maintained accurate records of all cash transactions, balancing the vault and atm daily
- Managed the daily operations of the teller line including scheduling personnel, monitoring workflow and ensuring adequate staffing levels
- Successfully trained and supervised teller staff on proper procedures for handling customer accounts, deposits, withdrawals, loan payments and other banking activities
- Proficient in computer software such as microsoft office and Episys
- Exhibited strong organizational skills when managing multiple tasks simultaneously in a fast-paced environment
- Oversaw currency shipments and deposits while adhering to strict guidelines.
SALES ASSOCIATE
MARSHALLS
12.2011 - 10.2014
- Met merchandising standards by keeping store stocked and products faced
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
- Tagged new merchandise for sale and updated signs
- Helped customers find and select products
Education
ASSOCIATES - SPORTS MANAGEMENT
MARIAN COURT COLLEGE
05.2013
HIGH SCHOOL DIPLOMA - undefined
LYNN ENGLISH HIGH SCHOOL
Lynn, MA05.2011
Skills
- Data Entry
- Cash Handling
- Records Confidentiality
- Transaction Verification Proficiency
- Account Analysis
- Staff Training
- Supervising Tellers
- Customer/ Member service
- Payroll processing
- Team player
Certification
- Google IT Support Professional Certificate
Timeline
Payroll/ Accounting Clerk
Lynn Public Schools
09.2023 - 07.2024
HEAD TELLER
ST JEANS CREDIT UNION
09.2014 - 08.2023
SALES ASSOCIATE
MARSHALLS
12.2011 - 10.2014
HIGH SCHOOL DIPLOMA - undefined
LYNN ENGLISH HIGH SCHOOL
- Google IT Support Professional Certificate
ASSOCIATES - SPORTS MANAGEMENT
MARIAN COURT COLLEGE
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