Experienced in managing store operations and leading teams, known for effective communication and problem-solving abilities. Ready to leverage expertise in staff training and inventory organization to drive operational success.
Overview
16
16
years of professional experience
Work History
Night Crew Chief
Shaw's Supermarket
Plymouth
09.2025 - Current
Coordinated nightly tasks to maintain efficient workflow during overnight hours.
Managed inventory restocking and organization for optimal store presentation.
Communicated store updates and priorities to team members effectively.
Mentored and supported new employees to maximize team performance.
Upheld company standards and compliance requirements for operations.
Team Leader
Publix
Atlanta
05.2025 - 08.2025
Supervised team members to ensure efficient store operations and customer service.
Trained new employees on store policies and customer interaction techniques.
Coordinated daily tasks to maintain cleanliness and organization in the store.
Assistant Grocery Manager
Big Y
Kingston
09.2022 - 05.2025
Monitored stock levels and placed orders for replenishment.
Trained staff on customer service standards and store policies.
Resolved customer inquiries and complaints effectively and professionally.
Implemented safety protocols to ensure compliance with health regulations.
Coordinated product displays to enhance visual merchandising efforts.
Collaborated with team members to achieve a positive shopping experience.
Supported the Grocery Manager in scheduling and staffing initiatives.
Assistant Store Manager
Aldi, Inc.
Brockton
08.2021 - 08.2022
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Supervised daily store operations to maintain efficient workflow and customer service.
Trained new employees on store policies and procedures to ensure compliance.
Managed inventory levels using company systems to optimize stock availability.
Scheduled staff shifts to meet operational needs and improve coverage.
Assisted with merchandising strategies to enhance product presentation and appeal.