Derrick davis
brockton
Summary
Dedicated professional with a strong background in customer service and problem-solving. Proven ability to enhance team performance and operational efficiency while maintaining high standards of service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Facilities
Callico Distributors
2023.07 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Chauffeur
L&MP Transportation
2016.02 - Current
- Delivered safe and timely transportation services for clients across diverse locations.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated complex routes efficiently, utilizing GPS systems to optimize travel time.
- Provided exceptional customer service by addressing client needs and ensuring comfort during rides.
Facility Lead
Boston College
2020.09 - 2023.05
- Oversaw daily operations of facilities management, ensuring compliance with safety standards and protocols.
- Coordinated maintenance schedules for equipment and building systems, improving operational efficiency.
- Trained and mentored junior staff on facility procedures and best practices to enhance team performance.
- Managed vendor relationships, negotiating service agreements to optimize resource allocation and cost-efficiency.
Debt Recovery Specialist
Nelson, Watson & Associate
2010.08 - 2012.07
- Negotiated payment plans with clients to facilitate debt resolution.
- Analyzed financial documents to assess clients' repayment capabilities.
- Collaborated with legal teams to initiate collection proceedings when necessary.
- Developed and implemented strategies for reducing outstanding debts effectively.
Education
High School Diploma -
Anacostia
Washington, DC1998-06
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
folklift certified
Timeline
Facilities
Callico Distributors
2023.07 - Current
Facility Lead
Boston College
2020.09 - 2023.05
Chauffeur
L&MP Transportation
2016.02 - Current
Debt Recovery Specialist
Nelson, Watson & Associate
2010.08 - 2012.07
High School Diploma -
Anacostia